I ordered a coat on 11/12/25, and nowhere in this listing did it state that it was in back order, out of stock, or a simple disclaimer. Not here. Genuine Authentic Brand thinks its better practice to list all their products as available, take your money, then leave you on a lurch for weeks. **** and **** can foam at the mouth with their scant and empty replies to ALL of these similar complaints from hardworking customers, all of us feel lost. Then, Genuine Authentic Brand responds to me, after weeks, to say that the jacket was a “special order…” from where? Who are they ordering from that it takes over 3 weeks and the track number they provide to reassure you hasn’t been updated since? The coat came out in 2022, there is no special order: Either you have it or not. In fact, it takes a fools to believe that this company is not just a mere “pass through” for other shady companies in other parts of the world. And if an order cannot be fulfilled as promised, this company results to shady mail fraud schemes, as describes in previous complaints. Go ahead and reply to this one Genuine Authentic Brand - with your AI generated responses. Oh, and my order number is **** by the way. I gave you the benefit of the doubt from the last order, which you guys tanked on. But after reading the other complaints, I too question the authentic quality of your products.
Then, on January 14th I finally receive the coat and guess what? It was a counterfeit. Now they want their fake coat back, after telling me that no refunds or exchanges are due because it was a "special order." Now "****" sends me a return label and threatens to charge my account if I don't send this piece of crap back. Meanwhile, I deleted the pay platform the coat was purchased in the first place. DO NOT SHOP FROM GENUINE AUTHENTIC BRAND - THEIR PRODUCTS ARE NOT AUTHENTIC!!!
