Rain showed a nasty roof leak over the kitchen. They came out, photographed the issue, and patched the torn shingle area with a tidy temporary fix, then sealed the vent that was weeping. I felt instantly reassured because they explained each step and showed before-and-after pics on the spot. Payment by card was simple and the cleanup was spotless. We’ll likely book a full replacement in summer, but for now the ceiling is dry and my stress level dropped fast.