Spoiler, you request quotes and then your phone makes new friends. The instant comparison is helpful, and the agent I spoke with knew their stuff, but I recieved follow-up calls from other carriers too. To actually finish enrollment, I had to hop on a call anyway. Not a deal breaker if you like human help, just prepare for it. Once the policy was set, it was fine. The quoting part shines, the after-party is a bit noisy.