Reviews Summary

Oyster has a 3.7 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
4 stars
1 review
3 stars
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1 stars
2 Reviews
Rating (1.0)

About company

Oyster, an innovative insurance technology company, sets a new benchmark for comprehensive personal insurance coverage through a streamlined process. Their end-to-end platform empowers retailers by seamlessly integrating personal insurance at the point-of-sale, fostering accessibility for consumers. Oyster's approach aims to simplify the insurance experience, ensuring individuals can easily navigate and understand their coverage. By offering a comprehensive and user-friendly solution, Oyster contributes to enhancing the overall accessibility and transparency of personal insurance, bridging the gap between consumers and comprehensive coverage through a seamless point-of-sale integration.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Oyster was founded by Vic Yeh, Jonathan Patel, Nikhil Kansal.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(1.0)
Well, my take on this company
by Anonymous

Well, my take on this company isn't too positive. Got an invoice meant for someone else, tried to sort it out by calling the number on the email, but ended up talking to someone who had no clue about the company. Then Oyster tells me to ignore the email, but the next day I get a call asking about the claim. Talked to Oyster again, and they're clueless about the number that called me. Checked out some reviews and saw scam alerts, which is making me a bit worried. Honestly, wouldn't trust them with my private info, especially since I still have business-related data with me.

(1.0)
Oyster is a deceitful company.
by Moris

Oyster is a deceitful company. They take your money upfront for a year, but when you try to make a valid claim, they demand numerous documents, making it too much of a hassle. You end up giving up on your claim and paying for repairs yourself. Avoid them at all costs. Their so-called protection is a sham, hard to make a claim. I regret purchasing policies for my two iPhones from them.

(4.0)
I had a few questions
by Rafael.

I had a few questions . They explain a few things to me professionally and kind . I asked for a print out on my contract. They e-mailed me right away . I’m thinking of including more insurance on my e-bike . I’m satisfied with Oyster Insurance!!

(5.0)
The Oyster team cut our insurance costs in half.
by Laura F

The Oyster team cut our insurance costs in half. When we got a big increase in premiums, not from claims, I asked Oyster to find us an alternative. They brought us a great policy alternative fast and made the whole process simple for us.

(5.0)
The company's process is easy.
by Anonymous

The company's process is easy. I feel much better knowing my ebike is safe from theft, especially since I live near Oakland where it's risky to own one. Being protected from theft and accidents is a big relief.

(5.0)
The speedy and helpful response
by Rafa

The speedy and helpful response from Courtney at the support team was really good and helped me sort out my problem. I would definitely suggest Oyster to others and trust their customer service team.

(5.0)
Buying and renewing the policy was quite simple
by Jewe

Buying and renewing the policy was quite simple, with good customer support. I highly suggest them. Good service.

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