I disclosed my medications on my intake, including seaonique birth control, where you only get your period 4x a year. My bloodwork showed low hormones. My provider stated she would normally judge hormones by my cycle timing, but it didn't matter what stage I was at, my hormones where low for all stages, and she prescribed hormones. She was confident about the suggestion, and given I'm not a health professional, I agreed. She said she normally suggests stopping the BC and retest after some time, but reviewing the numbers, she said I should start HRT immediately.
After the visit, it bothered me that my hormones were so low at 41 years old. I did additional research and found out that the BC I was on is the cause of my low hormone levels. It should have been recommended that I stop BC and retest to see what my stable levels were before prescribing an RX.
I reached out to the company to ask for a refund of the $700 in therapies she prematurely prescribed, and they have denied to help in any way. They lied about what she said, has refused to release her notes or the recording, and have pushed the blame to me, saying I agreed to treatment.
Joi is a company that is advertising that they help people with their health journey. They didn't take the the time to review basic blood test results, (you can use AI and get this info quickly), then overprescribe medications and refuse to take responsibility for their incorrect medical suggestions.
I suggest finding a local functional doctor WHO ACTUALLY CARES. Can you imagine what my physical and mental health would have gone through, coming off BC and right onto HRT when I most likely don't need it?? That is not caring about your clients.
