The waiting line really needs sorting out.
The waiting line really needs sorting out. There’s nothing to show you should queue at the pharmacy counter to let them know you’ve arrived, even though I booked my appointment online and came in plenty of time. When I finally got in, the clinician was lovely — calm, gentle, and a real credit to your team. I’d had my flu jab at another chemist the day before, but your staff member was miles better… no pain, no fuss, and such a kind approach, unlike the other place that said they couldn’t do my Covid jab even with the letter from my Consultant about my bronchiectasis. She’s truly a star, a five strar star!
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