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  • Emerson Graham reviewed
    Newparts.com

    Submitting an RMA for a misordered sensor went smoothly and the instructions were clear about repacking and shipping back. Where it dragged was the refund timeline. I checked in twice by email after the carrier showed delivery and eventually saw the credit return to my card. The tone from support was professional, just a touch slow on the updates. I’ll still shop here because the catalog depth and pricing are hard to beat, but I’ll be mindful of returns and keep my tracking receipts handy.

  • Caleb Brooke reviewed
    AmericanMuscle.com

    Order *** left me in a bad spot with my vehicle already torn apart on a lift I don’t own, waiting on a part that was supposed to show up today so I could get the replacement done. Then I found out it never even shipped because some service had an issue. I even tried to pay extra to upgrade to one-day shipping, but they wouldn’t allow that either. This is the last time I’ll order from American Muscle, especially since the shop that let me use their lift now has to sit around until American Muscle gets their shipping straightened out, and from what I was told it won’t go out for another 2-3 days. Pathetic.

  • Craig M. reviewed
    Onlinecarstereo

    My amp went to backorder after I paid, and status updates were thin for a week. I had to call to get a clearer ETA and they offered an alternative model, which I declined. Once it shipped, delivery was fine and the unit works. Returns require an RMA and looked a bit strict, so I tested it immediately. Value is good, but I’d confirm live stock next time.