I signed up to be a shopper with this app on 3/15/25. Right after, my account got locked because of a background check. It was done by 3/22, but then my account needed identity verification. I tried contacting customer service several times with no response. By 3/28, I was still reaching out daily with no luck. Suddenly, they said I needed another background check. I contacted Checku, got a prompt response, and finished the paperwork. But then my account got locked again for UD verification. It's been 16 days now. The forum shows employees face this daily. I’m a licensed professional but chemo has me home-bound, so I hoped this would help financially and mentally. The customer service is awful. The complaints are staggering, and they seem to manipulate info to lower pay. I have documented everything, but still no resolution. Still waiting.