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  • S. Allen reviewed
    SaksFifthAvenue.com

    Dropping a return at the carrier was the easy part. Then I watched the refund crawl like molasses. The portal showed received, then nothing for days. Chat agents were polite and very scripted. The order itself had shipped late too, so it was a full circle of patience. The bag quality was excellent, no shade there. If you buy, just assume shipping and refunds will take their sweet time. Product quality wins, timelines lose.

  • Tessa reviewed
    Wish.com

    Ordered a cute-looking top that turned out to be, well, mostly thread and ambition. The print matched, the fabric didn’t. I got offered a partial refund to keep it, which was cheaper than mailing it back overseas, so I took it. Lesson learned, check buyer pics and sizing charts like a hawk. The app itself works, but it loves push alerts a bit too much. Not a disaster, just not closet-worthy either.

  • Fatima Morgan reviewed
    H&M

    Medium here, small there, who knows. I like the styles and the app is smooth, but I am tired of guessing my size across their ranges. Mail returns cost a fee, so I drive to the store when I can. Quality on basics is fine, trend pieces are hit and miss. I still shop, just order two sizes when it is something I really want, which is not ideal.