First it took a very long tome to get my bike, the lady on line was rude, the driver was even worse! Yes I was upset my bike looked as though it was rained on and very dirty. All he could say is it's the desert you know. Not 1 single me on my bike in the desert yet bud! I didn't like the rough way he unloaded it. After over a month th of waiting for my bike, they call me and ask if I will meet them at Walmart in a different town! Oh hell no! Never mever again!!!