I signed up for their service with a $1 trial for the first month, and after that, I was supposed to be charged $27.99 unless I canceled. However, just a week later, they charged my PayPal account. I emailed them asking for a refund, but all they did was cancel my subscription. No one responded to my refund request. I didn’t even get the info I was looking for when I initially signed up for their service. Also, calling their phone number doesn’t help because there’s no representative to talk to.