Teslaunch.net

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I live in the UK, and it’s always a bit nerve-racking

I live in the UK, and it’s always a bit nerve-racking when ordering from abroad, not knowing what to expect or whether returning a product will be easy if needed. I have to say, Joe and the team are fantastic, especially when it comes to their after-sales customer service. It’s becoming rare to be treated like a person, with so many companies relying on AI chatbots nowadays. I faced some issues with the product (none of it was Teslaunch’s fault), and they quickly fixed everything for me. I’m very happy and would definitely buy from them again.

I ordered a small item for Christmas

I ordered a small item for Christmas, but it took longer to arrive than I had hoped (I thought I had enough time). After six weeks, I asked about returning it, and they told me I'd have to pay for the return shipping, which would cost more than the item itself (since there was nothing wrong with it). However, they did offer me a 50% refund, and I could still keep the item. I thought this was a fair and reasonable response, and good customer service! Not sure if the shipping delay is common, but it’s worth noting and ordering early!

I purchased items from Tes.net

I purchased items from Tes.net, but when they arrived, they didn’t fit my vehicle. I reached out to their customer service about their returns policy, and they got back to me fairly quickly. They explained the return process clearly, and we found a solution that worked for both sides. Thanks to their fast reply, I’ll be comfortable doing business with them again in the future.

The product description was accurate

The product description was accurate and as I expected. The anti-theft console was easy to install, and I really like the biometric fingerprint feature. The brake caliper covers give the Cyberbeast the perfect look, showing off the performance lines. The American flag stickers went on quickly. Shipping took a bit longer than I thought, but it was still worth the wait!

I bought several items, and most of them were good.

I bought several items, and most of them were good. I reached out to Teslaunch because I didn’t need one of the products, and sending it back was too costly. They helped me out by letting me keep the item and refunded half of the price! Really nice customer service! Was happy with how they handled it! Thanks again!

Purchased several items that worked well

Purchased several items that worked well, and when I reached out to Teslaunch because one product turned out unnecessary, they helped me find a solution. Since sending it back would’ve been too costly, they let me keep it and refunded me half the price! Good customer service! Much apreciated! Thanks a lot.

Got a Sunglass Holder from Teslaunch for my Model

Got a Sunglass Holder from Teslaunch for my Model 3 Highland, but the latch was cracked when it arived. Teslaunch said they would replace it, and the new one fits nice, looks good and works well in my car. Appreciate the help and quick reply from Teslaunch. Terry Leuthner

I had a great experience with the site.

I had a great experience with the site. I used a coupon code and got an email from the company afterward, confirming the color I wanted before they sent it out. When the product arrived, I was happy with the quality. Teslaunch.net definitely gets my full recomendation.

The seat covers fit just right, you wouldn’t know

The seat covers fit just right, you wouldn’t know they aren’t the original seats. The material feels good, strong and comfy. The only thing is they are a bit hard to put on. I couldn’t manage alone, but luckily my boyfriend helped me.

Good talk and really fast shipping since I'm in the UK.

Good talk and really fast shipping since I'm in the UK. I bought from the US, and it came from China! Got it within the 6-12 days they said and just like on the site. Thank you - I will order agan.

I bought a small plastic part to help open

I bought a small plastic part to help open the rear doors of my Model 3 during an emergency. It came fast, fitted well, was cheap, and fixed a Tesla design issue. Glad it’s offered for sale.

Nice rim guards. Simple to put on.

Nice rim guards. Simple to put on. This is the 2nd time i got them for both my cars. I'm not carefull and still hit curbs but these guards keep my rims safe. Will get again.

I made another purchase at Teslaunch and once again

I made another purchase at Teslaunch and once again everything went well. Great quality item, quick delivery. Definitely I can suggest this store!

The guards are of good quality, fit well

The guards are of good quality, fit well, and are simple to install. They arrived quickly and in perfect condition, and I'm very happy with them.

Great service and fast response.

Great service and fast response. They managed to send me a replacement quickly and in a very professional way!

This my Final

This is my overall review As I have had the wheel protectors over the weeks, they will still not latch onto my wheels. Yes, I do have the correct ones and yes, they are the proper fit for my specific tires. That is not the issue. The issue is that three out of the four are not latching and they come off little by little every day and I am having to push them in. They look wonderful and it is a great concept, but I believe I have a defective pair and would love to be sent replacements. I’m not one to write bad reviews if you have followed me, but there needs to be responsibility for products sold. It could be that I just received a bad apple. That does happen and I completely understand. If they can be replaced, I could retract and have a better review, but as of right now, this has not been a great experience as I waited over a month to receive them and this is the final result.They are not flexible at all and after being on the highway, l have had to check them due to coming unhinged. Disappointed as l waited so long to get them.

Buyer Beware

This business is a scam, ordered a yoke steering wheel that took 6 weeks to arrive, before I ordered it they told me it would fit my 2026 model y juniper so I did place the order. 6 weeks later product arrived and was for a 2020-2023 model y, when I contacted them they said it can't be returned because it was a custom order ( not true, was a basic black yoke) but offered me a 10% discount on the correct steering wheel and told me to sell there's on my own? Live and learn, but highly recommend to stay away from this seller..