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  • Caroline reviewed
    Pet Valu

    They called back the same day and fit us in next week. Clear instructions and reminders. Busy, but professional and kind.

  • Julia Joines reviewed
    Smalls.com

    I ordered some fancy cat food because I thought my kitty deserved a treat. When it first arrived, it ended up at my neighbor's place instead of mine. A bit of a hassle to sort that out, but we got it eventually. The real kicker? My cat wouldn't touch the stuff, not even a nibble. I was hoping he'd love it, but no such luck. I ended up handing it over to a friend who has a less picky cat. It was all packed real nice, but what's the point if it's not getting eaten, right? Might try something else next time.

  • liz wright reviewed
    Smalls.com

    You wouldn't believe the hassle I went through with this company. My cats really couldn't stand the food, so I tried to cancel the shipments. But guess what? They just kept coming! I reached out multiple times, sent them all the email threads through Gmail, but they acted like they never got them. It's like talking to a brick wall. I felt completely ignored and frustrated. If you're thinking about trying them out, be careful. It's been a real pain dealing with them, and I wouldn't want anyone else to go through this mess. Trust me, it's not worth the stress.