Claims support replied next business day, polite and specific. They requested additional records which slowed things. My question was answered and paid, just wish it was faster.
Our puppy came home bright eyed with clear vet records and a microchip. Staff stayed in touch about timing and food. It’s not cheap, but we felt supported and our pup is thriving.
Submitting claims is simple and reimbursements hit my account quickly. Renewal increase was noticeable, though not shocking in today’s market. Coverage details are clear, which I appreciate.