Reviews Summary

Frenchie.shop has a 4.6 - star rating from 18 reviews, indicating a high level of customer satisfaction!

5 stars
14 reviews
4 stars
3 reviews
3 stars
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1 stars
1 review
Rating (1.0)

About company

Established in 2016, this brand is at the forefront of offering top-quality products dedicated to French Bulldogs and Pugs. Their merchandise perfectly combines Frenchie Lovers' Fashion and Style, reflecting their deep passion for these breeds. With a strong commitment to innovation and creativity, they infuse every product with their unique essence. These merchants are known for their exceptional quality and a wide range of products that cater to the needs and preferences of Frenchie and Pug enthusiasts. Their dedication to these beloved breeds shines through in everything they offer.

Key Details:

  • Location: The company is headquartered in Wilmington, Delaware, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(4.0)
Frenchie.shop offers a nice variety

Frenchie.shop offers a nice variety of clothing and accessories for French bulldogs! We got winter boots from them. It did take a while to arrive, but that was due to the Chinese New Year holiday. When the boots came, they were too big despite following the size guide closely. However, when we reached out to Frenchie.shop, they promptly sent us a smaller size without any additional charge! Thanks to their responsive customer service, our issue was resolved smoothly.

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(5.0)
I ordered a coat for my French Bulldog, and the delivery was impressively quick

I ordered a coat for my French Bulldog, and the delivery was impressively quick. When it arrived, I found it to be exactly as described. However, it turned out to be too small for my dog. When I contacted their customer service about a return, I was pleasantly surprised. They provided excellent service and offered to replace the coat with adjusted measurements, free of charge. This level of kindness and customer care has truly restored my faith in their brand.

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(5.0)
I purchased a hiking backpack for my French Bulldog but initially chose the wrong size

I purchased a hiking backpack for my French Bulldog but initially chose the wrong size. When I reached out to the company, they were incredibly accommodating. They offered to send me the next size up, which was a very generous gesture. Thanks to their flexibility, our little companion can now join us on hiking adventures. I'm immensely grateful to the Frenchie Shop for their excellent customer service.

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(5.0)
I recently bought a size for my pet,

I recently bought a size for my pet, which turned out to be a misfit. However, the customer support team swiftly helped me out, ensuring a hassle-free solution. They quickly arranged for the right size to be delivered, saving me from the hassle of returns. Their service showcases a genuine friendliness and professionalism that stands out.

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(5.0)
I ordered a jacket with a built

I ordered a jacket with a built-in harness for my pup, but it arrived too small, even though I followed the sizing chart. The Frenchie Shop promptly responded to my email, offering to replace it with a larger size at no extra cost. The jacket itself is of excellent quality. I'm eagerly awaiting the arrival of the new one!

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(5.0)
Sizing Frenchies can be tricky because

Sizing Frenchies can be tricky because they are stocky little dogs. The XL size I picked looked right, but when it came, it was a bit too big. They’re sending me the smaller size. I believe this will work better. The jacket I got is high quality, well crafted. I’m eager to try the new one on.

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(5.0)
Impressed by the outstanding sweater

Impressed by the outstanding sweater quality! The garment surpassed my expectations, offering a superior feel compared to many human sweaters. Although I initially miscalculated the size, the company's efficient and supportive approach in facilitating a swift size exchange was commendable.

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(4.0)
The snowsuit for Frenchies caught

The snowsuit for Frenchies caught my eye, but the largest size didn't fit my pup. Customer service assisted with a hassle-free one-time exchange for a different item. While I couldn't get the desired product, the prompt resolution left me satisfied with the service.

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(5.0)
Really good customer service!

Really good customer service! When I had a problem with the size of my order, they resolved it at no cost. I’m very likely to recommend this place to all my Frenchie buddies. In a time when customer service is often lacking, Frenchie.Shop does it better! Thank you!

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(5.0)
Frenchie.shop is a solid choice for

Frenchie.shop is a solid choice for French bulldog attire and accessories. Whether it's clothing or wall art, this store has it all for Frenchie enthusiasts. Although my sweater was slightly undersized, the site promptly responded and is arranging a replacement.

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(5.0)
I got a harness that was too large.

I got a harness that was too large. Reached out to the seller, and they sent a smaller one for free. The service is decent, and the item appears to be of good quality. Shipping can be slow though, it might take over two weks.

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(5.0)
The customer service was quite satisfactory.

The customer service was quite satisfactory. I encountered an issue with my dog bed's seam, and after sending a picture as requested, Ariel promptly assured a replacement would be dispatched. I'm content with the resolution.

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(1.0)
Scam

Garbage- sold from China Garbage. Products ship from China and they don’t have transparency on their site about that. So if you need to return, you pay to return to China. Awful quality, a complete scam. Just go to Amazon.

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(4.0)
I just got the wrong harness size for

I just got the wrong harness size for my frenchie and let them know. They were really nice about it! They helped me fast and even gave me a different harness for free. I'll keep getting stuff for my frenchie from here.

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(5.0)
I purchased a winter jacket and hat for my Frenchie

I purchased a winter jacket and hat for my Frenchie. I'm really pleased with my decision, and my frenchie looks adorable in her winter outfit. I’m sure she will be cozy warm on our cold winter strolls.

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(5.0)
Ideal options for unique-sized

Ideal options for unique-sized French bulldog pups! The customer support is excellent. I purchased hats with ear covers and button sweaters—flawless! Ensure accurate pup measurements.

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(5.0)
Appreciative of the excellent service provided

Appreciative of the excellent service provided. The new harness for our Frenchie brings great satisfaction. Grateful for a positive experience with the company.

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(5.0)
Great service and quality

Great service and quality, received my package on time and i really like the design and quality of the new bucket hat for my dog.

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