Reviews Summary

Swell Reptiles has a 4.0 - star rating from 3 reviews, indicating a high level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
1 review
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

Swell Reptiles is a leading UK retailer of reptile supplies, live foods, and vivariums. They offer a wide range of products for reptiles, invertebrates, and other exotic pets. Catering to both newcomers and avid experts, Swell Reptiles ensures a diverse selection to meet all needs. Their extensive inventory supports the care and maintenance of various exotic species. Swell Reptiles is dedicated to providing quality products for reptile enthusiasts of all levels.

Key Details:

  • Location: The company is headquartered in Hyde Cheshire, United Kingdom.
  • Founders: Swell Reptiles's directors are Matthew Stephen CLARKE, Donna Marie STEADMAN, Antony David STEADMAN.
  • Foundation Date: The company was established in the year 2007.

Customer reviews

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(3.0)
I paid for next day delivery before 7pm
by Kayla

I paid for next day delivery before 7pm for a heat lamp as mine had broke. This was not delivered until numerous days after and they did not notify me of any changes/that they wouldn't be delivering this on time. The company marked this as dispatched but when I called the courier they explained this had not been received yet

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(4.0)
Decent customer service.
by Anonymous

Decent customer service. Lost 1 of 2 parcels through Yodel. Yodel's response not great but Swell's team helpful, resolved issue, sent new delivery quickly. Gave 4 stars, was on hold long. Email response quick. Suggest email over phone. Will buy again from Swell.

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(5.0)
Good customer service.
by Jesú

Good customer service. Emily and Holly fixed my lost parcel problem quickly (Yodel had misplaced my parcel). The product itself was better than I thought in terms of build quality, and it keeps the humor just right for my mini orchids. Very pleased :)

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