Petlink.net Reviews: 29

Helpful contact update

Support responded same day to fix an email typo and explained how to add a secondary contact. Clear, polite, and done fast.

Registration took minutes

Petlink made it easy to add my cat’s microchip, upload a photo, and add my partner as backup. The dashboard is simple, and the lost pet alert steps are clearly explained. No tech headaches.

Reassured and prepared

Seeing both my phone numbers saved gave me real peace of mind. I felt reassured knowing shelters can reach us quickly if needed.

Registered our pets quickly

Made an account, added both chip numbers, and uploaded photos. The prompts ensured I added backup contacts. Navigation is simple, and I liked the reminders to keep info current. It felt good checking this off the list.

Reassuring and straightforward

Felt peace of mind knowing numbers match records. Updating phone numbers was quick. The service gives confidence if our dog ever wanders.

Useful lost-and-found tools

Registered a new microchip and tested a lookup. The dashboard makes updates easy, and the printed tag options are a nice complement. Clear explanations about privacy and who can access data. This is the kind of system you hope you never need but are glad exists.

Ownership transfer help

Support outlined the steps to transfer a chip after adoption and confirmed once complete. Warm tone and quick turnaround. Much appreciated.

Shelter call that mattered

They scanned the chip and found my number. Phone rang, heart raced, and ten minutes later I had my muddy escape artist back.

I contacted Petlink support to change my details.

I contacted Petlink support to change my details. I couldn't log into my account because the email linked to it was not active anymore. I talked to Lynn, who was very nice and helped me get my account updated so I could log in again. Thanks a lot!

Daisy ran away and disappeared.

Daisy ran away and disappeared. While searching for her, she kept dodging us. A kind person discovered her and brought her to a veterinary clinic. They checked the chip and we had her back in 3 hours.

After a storm came through and left our gate open

After a storm came through and left our gate open, my dog Cohiba got out one night, and her collar was gone. I felt horrible and worried about how I would find her without any ID. Luckily, she’s microchipped with Petlink, and it really saved the day. The next morning, I got a call from someone who found her and could identify her through the chip. Petlink made it simple for them to access the info and return her to me fast and safe. I can’t say how thankful I am that Cohiba came back to me thanks to Petlink's microchip service. It’s a vital protection for any pet owner, and I’m relieved to have had it ready when it mattered most!

I never imagined this would happen to us.

I never imagined this would happen to us. During the heatwave in Santa Clarita, my two dogs gnawed through our wooden fence, scaled the hills, and roamed around the neighbor's yards. Fortunately, a kind person had a microchip reader and alerted Pet Link. Pet Link was quick to send emails and calls to both of us. We were swamped and didn’t check the emails for 4 hours. We're very thankful for the Pet Link System because it did the job!

We have a runner.

We have a runner. Most huskies love to run away if you let them loose. Scarlett, our precious girl, is usually pretty good hanging around us all the time, but this time she got lost big time. She was found by a vet 60 miles away and if wasn't for the microchip we would have never got her back. So thank you, thank you.

Our Shih Tzu got loose from the

Our Shih Tzu got loose from the backdoor and was gone for two hours. We looked everywhere, posted on social media, and informed the police. The PetLink chip proved invaluable—a neighbor took Ellie to a vet who scanned the chip and contacted us. Buying Ellie's PetLink chip was the smartest decision we made to get her back home safe!

PetLink.net is reely disappointng.

PetLink.net is reely disappointng. I tried to get in touch by call and email, but no luck. Even after waiting a long time, still can't reach them. Got an email sayin' my membership's inactive, but I ain't s'posed to pay again. Sort it out, guys!

I was so so happy to get my dog back

I was so so happy to get my dog back after he went missing for two days. It was a relief to know he was chipped and we found him at the clinic.

I am currently out of the country on a cruise

I am currently out of the country on a cruise (Norway…so 7 hours ahead of US-CDT). I woke up to a text from my house/pet sitter explaining that my dog, Cocoa, dug a hole under the fence and was gone BUT they had already found her in a neighbor’s garage. I then read the email from Petlink letting me know Cocoa was safe. My neighbor had noticed the Petlink tag on Cocoa and made contact. Petlink provided me with contact information of Cocoa’s hero. This all happened while I was asleep. I am so thankful I have Cocoa chipped and have her tag on her collar! To wake up realizing there was a crises but that it had been handled and all turned out well was such a releif!!

This pet location service is really great.

This pet location service is really great. My fluffy kiddos escaped, dunno how. It's still a riddle. Got a message in 90 mins saying they found my boys and gave the finder's digits. Cool beans!

I'm really happy I signed up .

I'm really happy I signed up . It was the best choice for my pet. She seemed happy, but a bit anxious from being apart. Big thanks to Petlink and everyone who helped find my baby.

The pet finding service is amazing.

The pet finding service is amazing. My furry babies escaped, dunno how. Still puzzled. Got a message in 90 mins saying they're found with a number to call. So cool!

Poor quality of dog collar

I ordered the breakaway dog collar for my 2 year old husky and paid close to $25. It is printed with her name and her petlink ID and name. She's had it for a month and it broke away alright. Then she broke it into a 100 tiny pieces. It was flimsy and I don't think it would have worked for a Yorkie, although it was 24" long. It's dollar store quality and I purchased 3! I do not recommend them at all!!

AWESOME SERVICE.

AWESOME SERVICE. Our gate blew open while we were away, and our furry friend wandered off. Luckily, a neighbor spotted him nearby, noticed his Petlink collar, and reported his whereabouts. Bottom line: Our furry pal is back home safe and sound. Big thanks to Petlink.

I bought a harness for my

I bought a harness for my dog from this company. They said no returns or exchanges allowed, so I measured my dog carefully using their chart. I ordered based on their recommendations. But when it arrived, even at the smallest size, it didn't fit. I contacted them, but all they did was send me the same no-returns policy. I asked to speak to a supervisor, but got no response. Now I'm stuck with a $70 harness that's no good to me. Their customer service is useless and they don't care about keeping customers happy. Don't bother buying anything from them unless you want to end up disappointed.

Our dog Alaska was

Our dog Alaska was lost for more or less 2 hours, she arrived at someone's house and they took her to a nearby veterinarian, there they scanned her microchip and contacted me. I was very distressed but I knew she had her microchip. Thank you

Thanks a million!

Thanks a million! I'm the pet parent, and thanks to your help and a friendly neighbor, my fur baby is back where she belongs—safe and sound. A storm spooked her, and she made a run for it while we were out. You guys are heroes!

highly enough

I can't speak highly enough of Petlink! They've consistently provided me with excellent service. There have been times when they called to let me know my furry friend had gone on an unexpected adventure (thanks to her doggy door). Plus, my wonderful neighbors have also helped by contacting Petlink when they found her. Even when I was in London, I got a call that someone had found her. With the combined efforts of Petlink and my awesome neighbor, everything turned out wonderfully.

Our German Shepherd loves sneaking

Our German Shepherd loves sneaking out of the yard and going on little adventures. The other day, mom let him out, thinking he couldn't open the gate. Well, turns out he can. We didn't notice he was gone for a bit. My kids and I started searching the neighborhood, almost an hour passed with no luck. I figured someone must've picked him up and hopefully they'd get him scanned. Just a minute later, we got a call from a local vet—someone had found him! The kids were so relieved. Picking him up was super easy. I'm so thankful since he often slips out of his collar, so no ID on him.

So, last month a hurricane

So, last month a hurricane blew through and left our gate wide open. My dog, Rocky, decided to go on an adventure and slipped out without his collar on. Panic mode kicked in real fast. I thought I'd never see him again. Luckily, Rocky's got a Petlink microchip. The next morning, I got a call from this kind person who found him and scanned his chip. Petlink made it super easy for them to get my info and bring Rocky back to me. Honestly, I'm beyond grateful for Petlink. If you’ve got a pet, this microchip service is a lifesaver. It really came through for us when we needed it.

Щойно врятував собаку у травні, і тепер хочу перенести дані

Щойно врятував собаку у травні, і тепер хочу перенести дані з її чипа на себе, а не на попереднього власника. Pet Link каже, що я не можу отримати доступ до свого акаунта, бо я винен їм гроші за собаку, яку я взяв 4 роки тому. Їхній сайт стверджує, що я ОБОВ'ЯЗКОВО маю оновити свій акаунт до преміум-членства за 20 доларів для першої собаки, і не дає можливість навіть подати заявку на перенесення нової собаки. Я не хочу преміум-членства, мені потрібен лише базовий доступ. Я просто хочу, щоб інформація про чип була вірною. На їхньому сайті немає телефону, а інформація в їхніх FAQ надзвичайно оманлива.