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  • Tarjei Dalseth reviewed
    OneMiners.com

    I got locked out of my account after losing my 2FA. I couldn't find the backup anywhere and had no way to log in. I contacted support, and they opened a ticket and even called me directly to verify it was my account. They requested my ID, email, phone number and full name. After confirming everything, they reset the 2FA and I couldn't finally see my dashboard again. It was a bit stressful, but they were helpful through the whole process.

  • Havik Vornell reviewed
    IceRiver.eu

    I got a Zcash miner on pre-order and didn't really know how long it would take since it was my first time. The wait ended up being a bit long, but support kept me informed. Once delivered, the miner worked with no issues and setup was simple. Not perfect, but still a reasonable experience.

  • Oskar Lindström reviewed
    OneMiners.com

    When my three orders arrived on November 28, one miner had a bad hashboard. Support told me I could try to fix it on my own first. I was unsure, but I followed their steps and got it working. They later sent some tools as compensation. The experience had a hiccup, but support handled it decently.