Midweek I hit a small win and clicked withdraw, feeling pretty good. Then the email landed, asking for clearer ID and a fresh selfie. Not thrilled. I redid the upload, double checked the address fields, and the request finally moved. The balance left my account a bit later than I had hoped, but it did arrive. Kind of a buzzkill in the moment, yet the games themselves stayed smooth and the one-wallet setup is convenient when you flip to sports.