I feel so let down by Oh Polly's customer service. It's my third time reaching out to both Oh Polly and Evri for the same problem. I made a mistake with my postcode when I ordered but quickly gave them the right one (SW1P 3DR). They said they'd fix it, but my parcel still got sent to SW19 3DR. I've told them so many times that I don't live there! This dress was for my engagement, and it's still not here. It's so frustrating, especially since there's no phone support, and the chat takes ages. After being told it was sorted, I really expected more. This whole mess has been so stressful and disappointing, and I'm losing faith in their customer service.