Account setup was painless, and the size chart actually helped. Filters by color and fit narrowed choices quickly. Checkout was clear about delivery windows. Unboxing felt lovely and returns portal looked straightforward, though I kept everything.
Registration was quick and the class schedule is easy to scan. They emailed simple instructions about shoes and water, which removed the guesswork. Studio check-in was friendly, and combos were explained with visual demos so beginners could follow.