Their clothes run so small you'd think they were designed for exceptionally fashion-forward garden gnomes. And despite the giant, glowing “NO HASSLE RETURNS!” plastered all over their site, the fine print basically says, “Haha, just kidding.” Translation: you buy it, you own it—whether it fits a human or not.
I just dropped over $150 on items I cannot wear, cannot return, and cannot even regift unless I suddenly befriend someone the size of a medium-sized baguette.
And let’s talk about the mystery box, which should be renamed the disappointment cube. Normally, a mystery item is supposed to feel like a fun treat—something with more value than what you paid, right? Not here. Their $29 mystery box included an item listed for $30, but they run nonstop 10–20% discounts, meaning the “mystery” was that I actually paid more for it. Stunning twist! M. Night Shyamalan could never.
Customer service? I’ve been emailing them for a week. It took six full days for someone to respond—longer than it takes to ship a package across the globe by carrier pigeon.
“No hassle”? Absolutely everything they do is a hassle. A choose-your-own-frustration adventure.
We all have choices about where we spend our money. Popilush had their chance. They blew it. Hard.
