I purchased a king size headboard from this company on Amazon, and while the product was shown in different shades of brown, the one I received was bright orange. I contacted the company for a return authorization, as Amazon required, and spent over 24 hours trying to get a response. They kept asking for more pictures, and insisted I unpack the whole item. I refused since their return policy clearly says it must be returned in its original packaging. I sent a picture that clearly showed the orange color, but they still insisted that I would have to pay for shipping, which was estimated at $280—more than the cost of the headboard itself! After a lot of back and forth, I decided to stop communicating with them and asked for my refund through Amazon instead. I would not recommend buying from them at all.
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