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  • Clark Nikhil reviewed
    Stately Men

    Asked for a refund on one item. Policy is keep box or exchange, which they explained clearly. Not my favorite rule, but process was smooth.

  • Allison P. reviewed
    James Michelle Jewelry

    A tiny kink showed up in the chain. They offered a replacement, which I appreciated, but the email gaps made it drag. Ended well, just not fast.

  • Aurora K. reviewed
    eBay

    Authenticity process added a few days, but I felt safer. Tag, box, and stitching looked clean. Worth the wait.