Morningsave

I had a reconditioned scooter from meh.com, initially attracted by the seemingly reasonable price and my past positive experiences with reconditioned items from them. However, my enthusiasm waned upon receiving a disappointingly filthy scooter that appeared far from reconditioned. Subsequent disappointment arose when the defective scooter struggled on even slight inclines. Although faced with a frustrating $200 return shipping cost, Ashley from customer service did eventually offer a solution by generating a shipping label, which saved the day. Despite my initial inclination to cancel my membership, the customer service ultimately proved commendable.

I've been a member since 2015 and frequently ordered from this company. Recently, I purchased a three-piece luggage set, and the middle-sized suitcase's wheel broke on its first use. The second wheel came off during my return flight, and the entire mechanism fell apart. Despite reaching out, their response was inflexible, citing the expired 90-day warranty. Requesting a replacement, not a refund, was met with denial. Their customer service simply reiterated the warranty limitation, ignoring the practicality of travel anticipation. With numerous alternatives available, this lack of consideration led me to reconsider my membership.

Ordered 2 initial necklaces in silverplate. Finally got them after waiting a while. Discovered one chain had a 2-inch uncoated section. Informed them, asked for a replacement. Dealt with a lengthy process of sending pictures and after all the back-and-forth, they said it's out of stock, offering a refund for just one. Now, one initial pendant has no chain. Won't consider ordering from them again. Amazon is a much better option.

I acquired the Merkury Innovations Smart Wi-Fi LED Strips with the exciting prospect of enhancing my bookcase display with vibrant colors. Despite the appealing range of colors and convenient remote control via my phone, the individual plug requirement for each strip proved inconvenient. Unfortunately, this aspect hindered the overall experience and functionality, leading to some disappointment in the product's design.

Ordered a smart scale, but it doesn't sync with my Android phone, a crucial detail missing from the product description. Attempting to return it revealed Morning Save won't cover the return shipping costs. This lack of transparency about outdated products is disappointing. Unhappy with my experience, and won't consider ordering from them again.

I faced a slight hiccup figuring out how to apply my coupon to the order. However, Sean's prompt and helpful response guided me to the right spot for entering the code. He also informed me that once the order is placed, the code can't be applied. This swift assistance left me thoroughly pleased.

Ordered 2 Queen size comforters, got a twin mattress cover in return. Company's solution? Keep the useless cover as compensation, but I must reorder the comforters myself. What kind of customer service is that? Declined to reorder. Disappointing experience.

I had a problem with my delivery, but they fixed it. I thought I could get a replacement, but they only give refunds for lost packages. My last review was wrong. Morningsave sorted it out and explained everything. I'm thankful they got in touch with me.

I really appreciate the prices! The products are fantastic as well. I ran into a little trouble with one item, but the customer service handled it swiftly and in a professinal manner. They made sure everything was taken care of, which was really nice!

Despite a slight hiccup in my order, Angela's outstanding customer service efficiently addressed the issue, clarifying any confusion on my end. The headphones, while not disappointing, also contributed positively to my overall experience.

Although the product worked okay, Morning Star keeps charging my Visa even after I paid everything. I had to block payments but don't know how to get a refund for the extra charges. I left a message and hope they'll get back to me soon.

I contacted them to return a product I bought because I wasn’t happy with it. Angela answered my message nearly right away and refunded my account for the cost of the item. I didn’t even need to send it back. Great service.

I was genuinely surprised by the swift response and prompt credit issued to my card for a faulty purchase. The customer service exceeded my usual experiences, standing out as remarkably efficient and accommodating.

I really like how they handle things. Ashley's quick responses and the smooth way she deals with everything really stand out to me. I've told some friends about MorningSave because I'm happy with what they do.

CJ assisted me with a problem I had with my order. I had made an error while ordering a product. I sent an email for help and CJ was quite supportive. CJ replied quickly and offered to resolve all my issues!

I tried to remove my account, but it just won’t let me. I can’t even take off my payment info, and I really don’t want my card info saved on any site. Can you please just delete my account?

Although I had a problem with my order, CJ was really helpful. The replies were fast and the issue got sorted easily. Knowing the support is reliable makes me confident to order again.

Struggling to terminate my monthly subscription, and it's been a frustrating experience! Highly irritated with the cancellation process.