Reviews Summary

Giftly.com has a 2.8 - star rating from 31 reviews, indicating a low level of customer satisfaction!

5 stars
7 reviews
4 stars
7 reviews
3 stars
2 reviews
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1 stars
12 reviews
Rating (1.0)

About company

Giftly.com stands out as a modern and convenient online gifting service. Launched in 2012, it offers a refreshing alternative to traditional paper gift cards. With the Giftly app, customers enjoy a seamless experience in purchasing and sending personalized digital gift cards. This service caters to various occasions, ensuring users can find the perfect gift for any event. Giftly's approach to gifting is straightforward and user-friendly, aiming to simplify the gift-giving process. The emphasis on personalization and the ease of digital delivery make Giftly a go-to choice for those looking to send thoughtful, tailored gifts in a digital format.

Range of Gift Options

What is Giftly? The company provides an extensive range of gift options, catering to various preferences and occasions. The service allows customers to send redeemable virtual gift cards to over 200 popular stores, restaurants, and service providers. This variety ensures recipients can choose where and how to use their gifts, adding a personal touch to every card sent.

One of the most interesting and progressive features is the gift customization option. How does it work? Select one or more gifts and add custom messages, images, videos, and other options. You can also cooperate with other people to buy an expensive gift for someone you care about. The site has many thematic sections dedicated to certain holidays or national events.

Is Giftly safe? Yes. From a security standpoint, Giftly takes user safety seriously. It employs industry-standard secure protocols, such as SSL technology and AES encryption, to protect customer information. All transactions are secure and compliant with PCI standards, giving users peace of mind when purchasing and sending gift cards.

In terms of user feedback, Giftly has received mixed reviews. Some customers praise the service for its ease of use, flexibility, and the joy it brings to recipients. On the other hand, there are concerns about service fees and the nature of the gift cards, which are akin to a cash transfer rather than tied to specific businesses. Despite these mixed sentiments, Giftly's commitment to providing a diverse and secure gifting experience remains evident​​​​​​.

User-Friendly Website Experience

Is Giftly a scam? No! Giftly.com is renowned for its user-friendly website experience, making finding and personalizing gift cards easy and enjoyable. The website's layout is intuitively designed, allowing users to navigate the various gift card options effortlessly. Whether you're looking for a gift card for a specific store, restaurant, or a more general experience, the search functionality is streamlined and efficient.

Personalizing gift cards on Giftly is a standout feature. Users can add personal messages, choose unique designs, and even upload personal photos or videos to make the gift card more special and meaningful. This level of customization ensures that each gift card is not just a transaction but a personal gesture of kindness and thoughtfulness.

Moreover, Giftly extends its user-friendly approach to mobile users as well. The website's mobile-responsive design ensures a seamless experience across all devices. Digital delivery options like email and text make it convenient to send gift cards instantly, which is especially useful for last-minute gifts. The digital nature of these gift cards means that they can be used immediately upon receipt, adding to the convenience factor.

Flexible Pricing and Payment Solutions

Giftly.com offers flexible pricing and payment solutions, catering to a wide range of budgets and preferences (from $5 to $1000+). The Giftly gift card allows customers to choose from different denominations, ensuring that there is an option suitable for every budget. Whether you're looking for a small token of appreciation or a more substantial gift, Giftly accommodates all needs with its flexible denomination options.

Regarding payment methods, Giftly accepts various options, making it convenient for users to purchase gift cards. From credit and debit cards to more modern payment solutions, the platform ensures the payment process is as hassle-free as possible. This flexibility in payment methods underscores Giftly's commitment to providing a user-centric experience.

For those looking to save on their purchases, the platform occasionally offers Giftly discount code offers. These codes provide an excellent opportunity to purchase gift cards at a reduced price, adding value to the gifting experience. It's always a good idea to look out for these discount codes, especially during holiday seasons or special promotions, to maximize your gifting budget.

Delivery and Redemption Options

Let's continue this Giftly review! This service offers a streamlined and efficient digital delivery system for its gift cards, making it a convenient choice for both the sender and the recipient. When a gift card is purchased, it can be sent directly to the recipient via email or text message, offering immediate and hassle-free delivery. This digital delivery ensures that gifts can be sent and received anywhere, anytime, making it ideal for last-minute gifting or reaching out to loved ones across distances.

The timeframe for digital delivery is one of Giftly's standout features. In most cases, gift cards are delivered almost instantaneously. This speed of delivery is particularly appreciated in time-sensitive situations, like birthdays or anniversaries, that may have slipped the mind until the last moment.

Recipients of Giftly gift cards have a straightforward process for redeeming their gifts. They can spend their gift at the suggested business or elsewhere, as the funds are not locked to a specific merchant. This flexibility in redemption adds to the appeal of Giftly, as it empowers recipients to use their gift in a way that best suits their needs or preferences. Additionally, Giftly promo codes can enhance the gift experience by offering discounts or special deals.

Customer Support Services

Giftly's customer support services are designed to ensure a satisfying and hassle-free experience for both purchasers and recipients of gift cards. This approach is evident in the various options and flexibility they offer.

Regarding pricing, Giftly allows customers to choose from different denominations for their gift cards. This flexibility ensures a suitable option for every budget, making the service accessible to many customers. Additionally, the variety of payment methods accepted by Giftly adds to the convenience, allowing customers to use their preferred payment method.

Giftly coupons are another feature that enhances the customer experience. These coupons offer discounts on purchases, making gifting more affordable and accessible. It's worth noting that these coupons can sometimes be found through promotions or special events, providing additional savings opportunities for customers.

Regarding customer feedback, Giftly reviews and complaints are crucial in shaping the service. Giftly takes customer feedback seriously to improve its offerings and address ongoing issues. This commitment to customer satisfaction is reflected in their responsive and helpful customer support team, readily available to assist with any inquiries or concerns.

Security and Privacy Protocols

Is Giftly legit? Yes! Giftly's commitment to security and privacy is critical to its service, particularly in digital gift card delivery and redemption. Understanding the need for robust security measures in today's digital landscape, Giftly employs several protocols to safeguard user data and transactions.

Firstly, the delivery of digital gift cards via Giftly is secured through end-to-end encryption. It means that from the moment a gift card is purchased to the point it is delivered to the recipient's inbox, all data is encrypted to prevent unauthorized access. This encryption is crucial, especially when sensitive financial information is involved.

The timing of the digital gift card delivery is almost instantaneous, which adds to the convenience and reduces the window of opportunity for any potential security breaches during transmission. Once the recipient receives the gift card, they can redeem it easily and confidently, knowing their transaction is protected.

Is Giftly real? Sure! Giftly's website and app are fortified with Secure Socket Layer (SSL) technology, a standard security protocol for establishing encrypted links between a web server and a browser. This technology ensures that all data between the web server and browsers remains private and integral.

Is Giftly reliable? Yes! Furthermore, Giftly takes privacy seriously. They have clear policies regarding collecting, using, and sharing personal information. They ensure that customer data is not shared with third-party organizations without consent, maintaining the privacy and anonymity of their users. Giftly reviews often highlight the reliability and security of the service, with many users expressing satisfaction with the level of safety and privacy maintained throughout their experience.

Customer reviews

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(5.0)
Came across this site to cook for my
by Elzabelibby

Came across this site to cook for my soon-to-be daughter-in-law. I'm abroad, she's in her pediatric residency. Sent a gift card so she could grab takeout during her busy schedule. The experience was great! Easy and flexible. Will use again!

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(5.0)
I had a good experience.
by Jim P

I had a good experience. Website easy to use and navigate. Fun selection of virtual cards. My recipient received the virtual gift card quickly. Only drawback was he thought the text was a spam and deleted it. I’m thankful I was able to resend it.

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(1.0)
Don't recommend using Giftly.
by Anonymous

Don't recommend using Giftly. Wanted to send a food card to family in hospital. Couldn't. Said phone number wasn't US. Arizona's in US. Website's not good. Better to avoid!

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(1.0)
My experience with the company
by Christine

My experience with the company was extremely disappointing. I got an online gift card for Robkes restaurant in Northport Long Island, along with a confirmation number. When we tried to use it, the restaurant informed us that they don't accept online gift cards and that we could only buy one directly from them. We showed them the confirmation number and even a picture of the gift card, but it didn't make any difference. This whole situation made our evening with friends quite unpleasant. I believe they should send me a physical gift card to make up for this terrible experience. My advice would be to avoid using their services; it feels like a scam to me.

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(1.0)
Accessing the service proved
by Stacy

Accessing the service proved inconvenient as it required entering an email address despite providing a cell phone number. The approach to gathering email addresses felt deceptive and could be more user-friendly.

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(1.0)
Received a Giftly code from family
by Anonymous

Received a Giftly code from family, excited to redeem it. Disappointment struck as I discovered it was cashed in a month later. The resolution? A blunt "sorry, your loss!" The $200 meant for a restaurant vanished into thin air. My suggestion: steer clear of Giftly, opt for safer choices like Visa or Amex for protection

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(1.0)
The redemption process proved
by gregory

The redemption process proved overly intricate for my elderly parents. Opting for a printed card seemed logical, only to discover that online redemption essentially meant mailing them a physical card. The complexity detracted from the user-friendly experience I anticipated.

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(4.0)
The handling of the gift certificate could
by Anne

The handling of the gift certificate could have been swifter, with a 5-day delay that fell short of my expectations. While it missed the New Year's Eve deadline, my loved ones managed to utilize it for an early Valentine's Day and anniversary celebration two days later.

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(1.0)
I found the service to be incredibly
by Taylor Burton

I found the service to be incredibly inconvenient. My mom purchased a gift card for Great Wolf Lodge, but it turned out to be a hassle. Despite the extra $16 she paid, the card was considered third-party, requiring a money transfer to my bank instead of a direct redemption. Essentially, it was a wasted expense, adding an unnecessary headache to the entire process.

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(3.0)
Received an email notifying my son
by Michele

Received an email notifying my son about a restaurant gift card for his birthday. The timing was impeccable; otherwise, he might have dismissed it as spam. While the surprise element was appreciated, the overall experience left much to be desired.

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(4.0)
Honestly, I didn't realize Giftly
by Karen

Honestly, I didn't realize Giftly operated online. I sought a visually appealing email gift card with a specific message. The card's front met my expectations—stylish and straightforward.

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(2.0)
The website disappointingly charges
by Gail

The website disappointingly charges for the gift card. When the recipient faced issues redeeming it, they were provided a prepaid Visa, arriving by mail in 2 weeks, not ideal for their immediate needs. Despite purchasing for a specific restaurant, the card turned out to be usable anywhere. In the future, opting for a Visa or giving cash seems a more straightforward choice.

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(1.0)
Disappointed with the company's service
by Melissa

Disappointed with the company's service. I anticipated a straightforward gift card purchase but received an email redirecting me to PayPal. The process was convoluted and frustrating. As a wheelchair user, I value simplicity, and this system added unnecessary complications. I regret spending $6 on a cumbersome experience when I could have easily transferred the money myself. My attempt to get a gift card for my friend's daughter's birthday turned into a needlessly complicated ordeal.

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(2.0)
I recently experienced challenges
by Cathy

I recently experienced challenges with Giftly when sending an e-gift to my sister-in-law in Canada. An initial error with the email address caused stress in canceling, as it falsely showed delivered. The replacement restaurant card turned out to be a generic "money" card, disappointing the recipient who expected a specific experience at BIG FISH in Sarnia. This ordeal led to frustration, and I've decided not to use Giftly again.

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(1.0)
I reached out to Giftly regarding
by J.C.Dedmon

I reached out to Giftly regarding an urgent matter, having mistakenly purchased a digital gift card for my computer-less aunt. Unfortunately, I've encountered complete silence on their end with no response to my predicament. This lack of communication has left me frustrated and dissatisfied with the customer service experience.

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(3.0)
My experience with the
by Cherie

My experience with the company left me disappointed. I expected gift cards with a specific monetary value, but instead, it turned out to be a deposit into a bank account. To make matters worse, one card had an unexpected usage fee, not disclosed on the website.

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(2.0)
Regrettably, the experience was
by BILL

Regrettably, the experience was less than satisfactory. The process of accessing the gift card proved to be cumbersome and, frankly, somewhat invasive with unnecessary data collection. A direct gift card from the venue would have been far preferable. Reconsidering future purchases with Gift.ly due to the confusing registration hoops my father had to navigate.

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(5.0)
The platform proved effortlessly
by Bob

The platform proved effortlessly user-friendly, with intuitive navigation and transparency. However, a notable enhancement could be offering the choice to include a greeting card, a detail I only discovered post-submission. Despite this, my overall encounter was highly satisfactory, and the service delivered an excellent user experience.

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(1.0)
Got a gift card for my friend's 70th
by David Cassie

Got a gift card for my friend's 70th birthday bash in Myrtle Beach, only to find out it's more like an "e-card" drama. Morning of her big day, she's staring at the email like, "Cool, let's shop!" But nope, gotta deposit it, and then sit tight for a painful three days. Not the smooth sailing I signed up for. Tried reaching out to the company, and they were all nice but kinda talking down to me, saying "That's just how it works." Come on, seriously? Feels like they pulled a fast one on us. Now, I'm out $108 for a $100 gift card and had to play superhero with Western Union to save her birthday dinner. What a mess. Won't be dealing with these folks again – lesson learned.

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(1.0)
I grabbed a gift certificate, thinking
by MARY

I grabbed a gift certificate, thinking it's a nice, tied-up package, right? Nope. When the lucky receiver tried to use it, turns out it's just a PayPal money dump. Not what I signed up for! Paid a $7 processing fee for the joy of giving cash. I could've just slipped some bills in a card, dang it. I had this grand idea it'd be tied to that specific business, but nope, not even close. Not the smoothest gifting experience, that's for sure.

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(5.0)
I had never used this site before
by Angela

I had never used this site before, but the experience was excellent. The interface was user-friendly, and I could choose my design from a diverse selection. The system kept me informed, notifying me when the email was delivered and opened. I even received a nice thank-you message, likely provided by the site. Overall, I was very pleased

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(4.0)
The purchasing process was
by Joan

The purchasing process was smooth and enjoyable. However, the recipient faced challenges accessing the gift sent through a text message. Despite this, the overall experience was pleasant.

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(1.0)
I ordered the gift card
by Brian

I ordered the gift card, and my aunt is having problems getting it to load so she can redeem it. bad bad bad

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(4.0)
It was really easy to find
by JANICE

It was really easy to find what I was looking for to give. The only thing is, I printed my gift cards to give, but it takes too long to get the funds.

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(5.0)
Trustworthy and Exceptional
by TheDreamer5

Always on the lookout for genuine platforms, my first thought was: is Giftly a legit website? I took the plunge for my anniversary gift and was blown away. Not only was the selection vast, but the delivery was also instantaneous. My partner was beyond pleased.❤️ No issues whatsoever. This platform shines in reliability and creativity. A wholehearted five stars from me! 😇

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(4.0)
Almost Perfect Service
by Marlon34

I was initially hesitant, wondering: is Giftly reliable? Tried it for my mom's surprise gift, and boy, did it deliver! The variety was splendid, and she cherished the choice I made for her. My tiny qualm? The notification was delayed by 12 minutes. Still, the overall experience was enjoyable. Would recommend it to anyone looking for a hint of personal touch. Solid 4/5! 😀

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(4.0)
Authentic Gift-Giving Experience
by Bobby

When I first stumbled upon it, I asked myself: is Giftly real? My skepticism vanished when I sent my bestie a tailored gift for her spa day. She was thrilled! 🎉 The process was mostly seamless. My only gripe? The website took a bit to load. Regardless, it's a charming platform that makes gifting unique. A definite 4 out of 5 from me!

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(5.0)
While looking for restaurant
by Anita

While looking for restaurant gift cards, I came across Giftly and was intrigued by its universal usability. However, the $7 fee seemed excessive. I might opt for specific restaurant cards in the future to avoid this charge. Nonetheless, I anticipate using the service again due to its convenience.

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(4.0)
The card and accompanying
by Anonymous

The card and accompanying gift card arrived at my friend's place promptly, and she was able to send me a thank-you card through the site. The entire process was hassle-free and convenient.

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(1.0)
The email gift certificate
by Anonymous

The email gift certificate didn't arrive as expected, and there was no scannable code. The recipient had to deposit the gift into their account, which made it unusable for three days.

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FAQ
  1. How Does Giftly Handle Customer Complaints or Issues?

    Giftly boasts an efficient customer support team dedicated to promptly addressing inquiries and concerns. In the event of any hiccups during your gift card purchase or redemption process, reaching out to Giftly's customer support is hassle-free, whether through their website or provided contact details. Their unwavering commitment lies in resolving customer concerns promptly, ensuring a satisfying experience.

  2. Are There Any Fees Associated with Using Giftly?

    A fee is applied when making a purchase, and the amount of this fee varies. It is determined by considering both the Gift's value and the chosen delivery options selected before proceeding to checkout. You can view the service fee during the checkout process.

  3. How Does Giftly Guarantee the Legitimacy of Its Gift Cards?

    Giftly forges direct partnerships with esteemed businesses to offer their gift cards. This means that the gift cards procured through Giftly are undeniably genuine and fully redeemable at the designated establishments. Giftly's commitment to collaborating with trusted entities ensures a secure and legitimate gifting experience, enhancing your peace of mind when selecting the perfect gift.

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