TheEcoExperts.co.uk

Installer called before coffee

Ten minutes after submitting my details, the phone rang. Quick questions about roof pitch, then a site survey date was set. I felt oddly productive.

Informative, but many calls

Felt informed reading their guides, then a bit overwhelmed when multiple installers rang back to back. Still, I was reassured by MCS vetting.

Good research, busy follow ups

I liked the plain-English breakdowns on payback and panel brands. After I requested quotes, three installers called within an hour, which felt intense but useful. One survey was scheduled next day. Pricing varied a lot, yet having quick comparisons saved me time.

Simple quiz, helpful guides

Read the solar guide, used their cost calculator, and filled the property form in under 3 minutes. Calls from two MCS installers came the same afternoon. The articles made me feel less lost about grants.

Clear guides, quick callbacks

Read their solar explainer, filled the form, and got two installer calls same day. Advisors were transparent on costs and payback. Quotes arrived promptly. Follow-up was persistent but respectful. The process saved me hours of chasing vendors.

Easy to navigate site

Found insulation and heat pump guides quickly. The quote form was simple and I received calls from installers within a day. A lot of info, but well structured.

That insulation calculator moment

Seeing the savings estimate update as I changed thickness made the choice feel real. I felt more in control, not overwhelmed by jargon.

I’ve been getting bombarded with

I’ve been getting bombarded with messages about solar panels, which is strange since I don’t even own any. What’s even weirder is I never shared my number with this company. Fast forward a few days and now I’m receiving texts from The Eco Experts and a string of spam calls—eight in just four days! It's all feeling a bit dodgy to me. I mean, how did they even get my contact info in the first place? It's like they came out of nowhere, and now they're just relentless. This whole experience feels super shady, and it's definitely left me questioning the legitimacy of The Eco Experts. Not a fan of feeling stalked by a company I never interacted with.

Getting started felt simple

Dropped in my postcode, house type, and roof pitch via a quick form. Navigation's super clean, with side-by-side comparisons that are actually readable. Small learning curve on acronyms, but the glossary saved me.

Clear guidance for my home

Their solar and heat pump explainers felt like a chat with a patient friend. No scare tactics, just numbers and caveats. I left a quote request feeling empowered, not sold to.

One chart changed everything

Seeing the payback graph tip under 9 years when I tweaked tariff assumptions clicked something. I paused, smiled, and finally booked a site survey.

Right after I gave my number

Right after I gave my number, I started getting two scam calls every day. I also noticed phone spoofing, something I never saw before and I hardly share my number. When I look up the call source it says Everest, but I confirmed with Everest and it isn’t them. They have clearly sold my info or their connected providers did. I really can’t think of any other reason.

Total waste of time

Total waste of time and nothing but a scam to grab your info and pass it on. The site says you’ll get a quick heat pump quote in minutes, but after filling in all the details, no quote shows up - instead your data is given to another firm who starts calling nonstop to push their stuff. STAY AWAY, IT’S A SCAM/SPAM SIGHT

I really do not get the marketing here?

I really do not get the marketing here? They say "see why solar panels are so popular now"? But in my life, no one, not friends, coworkers, or neighbors, mentions solar panels. It's really strange and I cannot figure it out.

It was fast & clear online.

It was fast & clear online. The process seemed simple, but I still haven’t got a reply to my request or any info etc.

Received some advice by email

Received some advice by email about heat pump and solar panels, and also got a follow up call that was very usefull. Now waiting for an insulation specialist to check what else can be done. Woukd suggest eco experts.

I discovered The Eco Experts using Artificial Intelligence.

I discovered The Eco Experts using Artificial Intelligence. I need an EV charger installed at my house. I filled out the form by answering all the questions. Everything was simple and clear. Now I am waiting for the quote. Since I’m still waiting for the quote, I don’t feel ready to give a full review until I see how the company handles the rest.

I’m hoping to receive a fair quote.

I’m hoping to receive a fair quote. The questions on your website were clear, and I gave the answers as best as possible.

This business isnt being honest at all.

This business isnt being honest at all. They say you can get FREE SOLAR in the UK, but thats not true for ANY postcode. When you give them your area, they just say oh sorry you dont fit. THEN THEY TELL YOU maybe some partners offer no interest deals, and next thing you know, your PRIVATE INFO gets passed around! Its all done to hook you in so they can push you into deals with the partners they pick. Feels like a trick.

The form was simple to complete

The form was simple to complete, now I just need to wait and find out if the price is fair and the installation happens without any problems.

The questions were clear and simple

The questions were clear and simple They were quick and to the point. A few technical ones about insulation were hard to answer if you’re not the landlord.

Everything went smoothly and clear.

Everything went smoothly and clear. I really like solar heating and want to get the most out of it for our home and also help the national grid.

The forms were simple to do and I liked

The forms were simple to do and I liked that there was a choice to say no to getting more mesages or offers from other places. So thanks.

So far everything’s fine.

So far everything’s fine. I haven’t heard from an installer yet and I’m still unsure if I can get a refund for the fees.

Ease of use on the site.

Ease of use on the site. Details shown clearly, easy to get what's ment. I'm still waiting on my quote, so can't really finish the review yet till it's all done.

Questions were clear and simple.

Questions were clear and simple. Straightforward and to the point. A few technical questions like insulation could be hard to answer if you're not the landlord.

Are you doing better then my SSE montly

Are you doing better then my SSE montly data update on the 17th of each month when sending the reading??

The person on the phone was knowledgeable and respectful

The person on the phone was knowledgeable and respectful, although we couldn’t make much progress since we are tenants and need a new boiler if it’s possible.

I was looking into the air heat pump because

I was looking into the air heat pump because it looks like a good way to heat a house efficiently. However, I am just trying to gather some details for now and not planning to buy yet. I think the policy is a good place to begin gathering info. It helps to avoid unexpected expenses.

A great way to see all you got for heating

A great way to see all you got for heating, and they help pick what might fix your heating with a pump. Real easy to do the asesment.