Reviews Summary

Giftly.com has a 2.9 - star rating from 32 reviews, indicating a low level of customer satisfaction!

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12 Reviews
Rating (1.0)

About company

Giftly.com stands out as a modern and convenient online gifting service. Launched in 2012, it offers a refreshing alternative to traditional paper gift cards. With the Giftly app, customers enjoy a seamless experience in purchasing and sending personalized digital gift cards. This service caters to various occasions, ensuring users can find the perfect gift for any event. Giftly's approach to gifting is straightforward and user-friendly, aiming to simplify the gift-giving process. The emphasis on personalization and the ease of digital delivery make Giftly a go-to choice for those looking to send thoughtful, tailored gifts in a digital format.

Range of Gift Options

What is Giftly? The company provides an extensive range of gift options, catering to various preferences and occasions. The service allows customers to send redeemable virtual gift cards to over 200 popular stores, restaurants, and service providers. This variety ensures recipients can choose where and how to use their gifts, adding a personal touch to every card sent.

One of the most interesting and progressive features is the gift customization option. How does it work? Select one or more gifts and add custom messages, images, videos, and other options. You can also cooperate with other people to buy an expensive gift for someone you care about. The site has many thematic sections dedicated to certain holidays or national events.

Is Giftly safe? Yes. From a security standpoint, Giftly takes user safety seriously. It employs industry-standard secure protocols, such as SSL technology and AES encryption, to protect customer information. All transactions are secure and compliant with PCI standards, giving users peace of mind when purchasing and sending gift cards.

In terms of user feedback, Giftly has received mixed reviews. Some customers praise the service for its ease of use, flexibility, and the joy it brings to recipients. On the other hand, there are concerns about service fees and the nature of the gift cards, which are akin to a cash transfer rather than tied to specific businesses. Despite these mixed sentiments, Giftly's commitment to providing a diverse and secure gifting experience remains evident​​​​​​.

User-Friendly Website Experience

Is Giftly a scam? No! Giftly.com is renowned for its user-friendly website experience, making finding and personalizing gift cards easy and enjoyable. The website's layout is intuitively designed, allowing users to navigate the various gift card options effortlessly. Whether you're looking for a gift card for a specific store, restaurant, or a more general experience, the search functionality is streamlined and efficient.

Personalizing gift cards on Giftly is a standout feature. Users can add personal messages, choose unique designs, and even upload personal photos or videos to make the gift card more special and meaningful. This level of customization ensures that each gift card is not just a transaction but a personal gesture of kindness and thoughtfulness.

Moreover, Giftly extends its user-friendly approach to mobile users as well. The website's mobile-responsive design ensures a seamless experience across all devices. Digital delivery options like email and text make it convenient to send gift cards instantly, which is especially useful for last-minute gifts. The digital nature of these gift cards means that they can be used immediately upon receipt, adding to the convenience factor.

Flexible Pricing and Payment Solutions

Giftly.com offers flexible pricing and payment solutions, catering to a wide range of budgets and preferences (from $5 to $1000+). The Giftly gift card allows customers to choose from different denominations, ensuring that there is an option suitable for every budget. Whether you're looking for a small token of appreciation or a more substantial gift, Giftly accommodates all needs with its flexible denomination options.

Regarding payment methods, Giftly accepts various options, making it convenient for users to purchase gift cards. From credit and debit cards to more modern payment solutions, the platform ensures the payment process is as hassle-free as possible. This flexibility in payment methods underscores Giftly's commitment to providing a user-centric experience.

For those looking to save on their purchases, the platform occasionally offers Giftly discount code offers. These codes provide an excellent opportunity to purchase gift cards at a reduced price, adding value to the gifting experience. It's always a good idea to look out for these discount codes, especially during holiday seasons or special promotions, to maximize your gifting budget.

Delivery and Redemption Options

Let's continue this Giftly review! This service offers a streamlined and efficient digital delivery system for its gift cards, making it a convenient choice for both the sender and the recipient. When a gift card is purchased, it can be sent directly to the recipient via email or text message, offering immediate and hassle-free delivery. This digital delivery ensures that gifts can be sent and received anywhere, anytime, making it ideal for last-minute gifting or reaching out to loved ones across distances.

The timeframe for digital delivery is one of Giftly's standout features. In most cases, gift cards are delivered almost instantaneously. This speed of delivery is particularly appreciated in time-sensitive situations, like birthdays or anniversaries, that may have slipped the mind until the last moment.

Recipients of Giftly gift cards have a straightforward process for redeeming their gifts. They can spend their gift at the suggested business or elsewhere, as the funds are not locked to a specific merchant. This flexibility in redemption adds to the appeal of Giftly, as it empowers recipients to use their gift in a way that best suits their needs or preferences. Additionally, Giftly promo codes can enhance the gift experience by offering discounts or special deals.

Customer Support Services

Giftly's customer support services are designed to ensure a satisfying and hassle-free experience for both purchasers and recipients of gift cards. This approach is evident in the various options and flexibility they offer.

Regarding pricing, Giftly allows customers to choose from different denominations for their gift cards. This flexibility ensures a suitable option for every budget, making the service accessible to many customers. Additionally, the variety of payment methods accepted by Giftly adds to the convenience, allowing customers to use their preferred payment method.

Giftly coupons are another feature that enhances the customer experience. These coupons offer discounts on purchases, making gifting more affordable and accessible. It's worth noting that these coupons can sometimes be found through promotions or special events, providing additional savings opportunities for customers.

Regarding customer feedback, Giftly reviews and complaints are crucial in shaping the service. Giftly takes customer feedback seriously to improve its offerings and address ongoing issues. This commitment to customer satisfaction is reflected in their responsive and helpful customer support team, readily available to assist with any inquiries or concerns.

Security and Privacy Protocols

Is Giftly legit? Yes! Giftly's commitment to security and privacy is critical to its service, particularly in digital gift card delivery and redemption. Understanding the need for robust security measures in today's digital landscape, Giftly employs several protocols to safeguard user data and transactions.

Firstly, the delivery of digital gift cards via Giftly is secured through end-to-end encryption. It means that from the moment a gift card is purchased to the point it is delivered to the recipient's inbox, all data is encrypted to prevent unauthorized access. This encryption is crucial, especially when sensitive financial information is involved.

The timing of the digital gift card delivery is almost instantaneous, which adds to the convenience and reduces the window of opportunity for any potential security breaches during transmission. Once the recipient receives the gift card, they can redeem it easily and confidently, knowing their transaction is protected.

Is Giftly real? Sure! Giftly's website and app are fortified with Secure Socket Layer (SSL) technology, a standard security protocol for establishing encrypted links between a web server and a browser. This technology ensures that all data between the web server and browsers remains private and integral.

Is Giftly reliable? Yes! Furthermore, Giftly takes privacy seriously. They have clear policies regarding collecting, using, and sharing personal information. They ensure that customer data is not shared with third-party organizations without consent, maintaining the privacy and anonymity of their users. Giftly reviews often highlight the reliability and security of the service, with many users expressing satisfaction with the level of safety and privacy maintained throughout their experience.

Customer reviews

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(1.0)
The email gift certificate
by Anonymous

The email gift certificate didn't arrive as expected, and there was no scannable code. The recipient had to deposit the gift into their account, which made it unusable for three days.

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(5.0)
Although there
by Malka

Although there was a slight glitch in the delivery of the gift email, Colleen from Support quickly resolved the issue in no time. I was incredibly impressed with her swift response, even during a holiday! She truly represents Giftly exceptionally well.

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FAQ
  1. How Does Giftly Handle Customer Complaints or Issues?

    Giftly boasts an efficient customer support team dedicated to promptly addressing inquiries and concerns. In the event of any hiccups during your gift card purchase or redemption process, reaching out to Giftly's customer support is hassle-free, whether through their website or provided contact details. Their unwavering commitment lies in resolving customer concerns promptly, ensuring a satisfying experience.

  2. Are There Any Fees Associated with Using Giftly?

    A fee is applied when making a purchase, and the amount of this fee varies. It is determined by considering both the Gift's value and the chosen delivery options selected before proceeding to checkout. You can view the service fee during the checkout process.

  3. How Does Giftly Guarantee the Legitimacy of Its Gift Cards?

    Giftly forges direct partnerships with esteemed businesses to offer their gift cards. This means that the gift cards procured through Giftly are undeniably genuine and fully redeemable at the designated establishments. Giftly's commitment to collaborating with trusted entities ensures a secure and legitimate gifting experience, enhancing your peace of mind when selecting the perfect gift.

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