Noon.com Reviews - 74

Fast shipping, solid prices

Searched for a phone case and kitchen scale, compared sellers on the product page, and checked out with Apple Pay. Both items arrived next day, sealed. Return instructions are clear in my account, though I didn’t need them.

I'm really happy and very amazed by the noon minutes.

I'm really happy and very amazed by the noon minutes. it's a cool idea and super helpful for women mostly. Wish you all the best noon Also your riders are making big eforts. Big respect to noon riders too.

Big selection, fast checkout

Creating an account was quick and filters helped me find what I needed. The product pages had reviews, specs, and delivery timeframes. Checkout with card and Apple Pay both worked great.

Quality met expectations

Electronics arrived sealed and matched the listed specs. I felt confident after unboxing and setup. Delivery was exactly within the stated window.

Great seller support

I asked about stock and delivery. Response came fast with clear details and a realistic ETA. Question fully resolved without back-and-forth.

Fast shipping across categories

Account was easy to set up and I jumped between electronics and home in seconds. Checkout was smooth and delivery hit sooner than promised.

The delivery service is really quick and always on time

The delivery service is really quick and always on time. The products are high quality and priced reasonably. They did a great job!

Warranty info clarified

They answered with exact steps and coverage details. Prompt and professional. My question was fully resolved.

Midnight order, morning delivery

Placed the order late and woke up to an out-for-delivery ping. Wildly convenient. Packaging was tidy too.

I jus shopd on noonn had

I jus shopd on noonn had a pretty gud experience. The websit was alrite to navigate n had a lot of products to choose frm. The prices were gud too. I evn got a 15% off coupon code. But the delivery service was great, my order came quick n in perfct condition. I also likd their return n refund policy it was easy. Overall, I would recommend noon.com for anyone lookin for a convenient n reliable online shopping experience.

Reliable marketplace experience

Compared sellers, checked fulfillment type, and placed an order. One item had a minor delay but tracking updated promptly. The clarity on return options and warranty stood out positively.

Straightforward UAE shopping

Search and filters worked well, and seller info was clear on each page. One return was approved quickly with a simple label. The standout was consistent delivery updates on the app.

This company is good, but

This company is good, but I had a problem. I bought a new Galaxy S21 but the cable didn't work. After changing it, it was fine, but not amazing.

After having positive experiences with genuine products online

After having positive experiences with genuine products online, I started relying on them. But recently, I bought two phones on sale that turned out to be either refurbished or open box, with swapped original items, and there was no mention that they were refurbished or renewed. Noon should take action against the seller who sold these misleading products.

Yur th worst app I've evr seen.

Yur th worst app I've evr seen. U guys r th worst ppl I've evr bought from online. Ur communication skill is garbaj, ur drivers r garbaj, unfortunatly, n u guys r vry untruthful ppl. Vry, vry disapointed. I bought smthng from u online, wich turn out 2 b fake n difrnt 2 th pics I bought, n u've bin dragging me on 4 nearly a month, going n coming, going n coming, n when I opend th package, it waz garbaj. So now he's asking me 2 repack it n snd it back, n th driver iz a vry rude, unfortunatly. I'm vry disapointed, but not surprisd, knowing it's noon. Uttrly disgusting n not recomndd 2 anybody.

Ordered something from India, was

Ordered something from India, was told it’d take 10 to 14 days. Got a confirmation right away, said it’d be on time. Fast forward 9 days, no word, so I reached out. The rep assured me it’d hit their warehouse next day and still be on schedule. Next thing I know, got an email saying order’s canceled due to quality issues. Called again, only to hear it’s out of stock. Really? Couldn’t they have known that when I ordered? And why keep saying it’s on track if it's not? Feels like they just kept stringing me along. Not impressed. Would’ve appreciated some honesty upfront.

I thought I'd give this

I thought I'd give this subscription thing a try because who doesn’t like the idea of free delivery, right? But then I found out there's a catch—you gotta spend at least 30 AED to even qualify for this so-called "free" delivery. And if that wasn't enough, there’s still a service fee on top. Plus, I noticed the menu prices are actually higher than what the restaurant itself charges. It feels like I’m paying more for less, honestly. They make it sound like such a good deal, but it’s just not. If you ask me, it's really misleading. Not what I was expecting at all.

This company feels shady, not reliable

This company feels shady, not reliable, and doesn't fix issues when you bring them up. They won't give your money back if you cancel something, instead they push you to spend it on other stuff. My cash wasn't given back, and someone used my iTunes card without permission. They couldn't figure out who did it. Dealing with them is super frustrating. Their responses are just canned, without real investigation.

I got my order recently.

I got my order recently. When I opened the box, there was only the phone and charger. No cover, no screen protector, no SIM ejector, no hands-free. I contacted Noon, but they didn't understand me. Noon's agents are too much liars. They offered me 25Aed for all missing items, which isn't good. Why do you do like that? Very bad. I'm very disapointed.

I gave them the correct address

I gave them the correct address, but the delivery guy went to the wrong place that I never mentioned. I had to cancel my order. The delivery person was from Pakistan and was rude, using inappropriate language. I felt very disappointed. Even though I canceled the order, it's still showing as being processed. I'm really unhappy about this.

90% times I enjoy Noon services

90% times I enjoy Noon services, but this time it's very disappointing to see a delayed delivery message and a delay of 24 to 48 hours during holidays when it's understood that most people need to travel. And if you complain, it takes two days to fix, so what's the point in fixing then...

Awful delivery service!

The delivery guy called once but didn't answer. Then he called again with a missed call, just for show. No follow-up from customer service. Even after informing them I'm traveling tomorrow, I still didn't get the product. Disappointed with the delivery and won't order from noon.com again.

This company's attitude is utterly disrespectful.

This company's attitude is utterly disrespectful. They seem uninterested in fixing issues. You either accept their shady actions or they ignore you completely. They reply here on Trustpilot but don't do much else. Their online shopping customer service is the absolute worst.

Not good.

Placed my order at 12:20 pm and been waiting for 3 hours now, nothing arived. Spoke to the driver who only said he's busy with many orders. Reached out to the restaurant, and they said the food is still there, been sitting for hours. Noon Food, I want my money back.

So bad and fake and worse customer service

So bad and fake and worse customer service they will get your money from appliance and you will never get exchange or return and will take 1 month to wasting your time Don’t buy from them there the worse

I had a bad experiance with noonfood on the app.

I had a bad experiance with noonfood on the app. I ordered food and canceled quickly, but I didn't get my money or food back. I wouldn't suggest using it.

I'm all hyped up for an express

I'm all hyped up for an express delivery of my shiny new washing machine, right? Got a message saying it's coming on December 6th. Cool, cool. But hold up, 4 pm rolls around, and no washing machine in sight. Call up customer service, and they hit me with a "shipment's not today" bomb. What in the world, right? From 4 pm to 11 pm, I'm stuck on the phone, and all I get is a whole lot of "SORRY." They promise a supervisor call-back, and guess what? Midnight strikes, and still no call. They tell me they're in a "meeting" at 10:30 pm. Midnight meetings? Seriously? Worst customer service vibes, and they're just pros at raising complaints and telling me to chill for 48 hours. Hey, how about updating that website of yours with accurate delivery info? If you can't swing the service on time, just don't tease us with it. Simple, right?

Oh, what a headache! Ordered

Oh, what a headache! Ordered a washing machine on Nov 27, and it was supposed to be delivered by the 29th. But guess what? It's MIA. Seller claims they handed it over to Noon on the 27th, but when I called Customer Care, it's like they're playing hide and seek with my washing machine. No idea where it is! Customer care? They're as clueless as I am. Can't track the shipment, can't contact the courier team – basically, they're giving me the runaround. Raised a complaint and requested a call back, but it's like my pleas are falling on deaf ears. Seven calls yesterday, and all I got was the same "wait and see" response. Worst customer care experience ever. If anyone can expedite this delivery mess and get my washing machine here pronto, that would be awesome!

Subject: Item ID NAEG60056485346-1.

Subject: Item ID NAEG60056485346-1. Unjust Warranty Rejection by Seller on Noon (Seller name: C K R Electronics) I recently bought a phone from this seller on Noon and I’m very unhappy with how they managed my warranty request. After just a few weeks of gentle use, the phone, which is meant to be waterproof, stopped working. But when I asked for warranty service, the seller refused, claiming the phone had water damage. This is both annoying and unjust, as the phone has been hardly used and never exposed to water. Also, the phone is advertised as waterproof, so this denial seems unfair. I hope Noon will make sure sellers stick to the warranties they offer and treat customers properly. I look forward to a quick resolution.

it was supposed to have this

it was supposed to have this Noon warranty thing, but then all of a sudden, they changed their policy! Can you believe it? They're making me take the fan myself to the service center to get it fixed. Like, what the heck? Before, they used to come pick it up, but now it's all on me. And they don't even care about their customers, man. They're just focused on making money. And get this, every time I call customer service to complain, I gotta say the same dang thing over and over again. And they promise someone will call me in 48 hours, but even when they do, it's just the same old story. I ain't ever buying from Noon again. They don't sell good stuff anyways. My fan's been fixed like three times and it's still messed up.