Reviews Summary

Royal Marines Shop has a 3.8 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
3 reviews
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1 review
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1 review
Rating (1.0)

About company

The Royal Marines Shop is the official store for the Royal Marines Association, supporting the Royal Marines Charities. Operating as a not-for-profit business, all profits are directed toward helping the Corps Family. The shop offers a wide range of Corps-branded products, including clothing, glassware, and more, designed and developed by a dedicated team. Originally established to assist injured Royal Marines in transitioning to civilian life, it continues to serve serving and retired Marines, their families, and associates. The Royal Marines Shop is committed to providing quality merchandise while supporting the Royal Marines community.

Key Details:

  • Location: The company is headquartered in Plymouth, United Kingdom.
  • Founders: The Royal Marines Shop is wholly owned by the RMA - The Royal Marines Charity.
  • Foundation Date: The company was established in the year 2012.

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Customer reviews

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(5.0)
I come from a military background. I come from a military background.

I come from a military background. My father served as a soldier and in 1940, helped form Unit 1 Royal Marines, so it's an honor to support the Corps Family by purchasing from the Royal Marines Shop. The shop staff have always been very friendly and ready to assist, with a lot of knowledge. The products are of great quality as well. This company truly deserves a 5 star review!

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(5.0)
I had a chat with Tim, and he really did I had a chat with Tim, and he really did

I had a chat with Tim, and he really did his best to make sure the order was handled and shipped on time. I'm grateful to him and the team for their great customer service. However, it's hard to belive that the Royal Marines are offering such a high standard of service!

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(5.0)
I placed 2 different orders and everything I placed 2 different orders and everything

I placed 2 different orders and everything from the ordering to the delivery, plus the customer service, was great, couldn't complain about anything. Thanks for the great service team.

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(3.0)
I had some difficulty with my order since I had some difficulty with my order since

I had some difficulty with my order since the website kept saying it couldn't be sent to Australia. It ended up being just the catalogue that couldn't be shipped here for some reason, but the order wouldn't go through until I took the catalogue off the order.

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(1.0)
I simply asked for a catalogue. I simply asked for a catalogue.

I simply asked for a catalogue. The fine print mentioned I'd get an email when my order was being processed, and it would take 3-5 days to arrive. A week has passed, and I haven't received any update about my order. This makes me hesitant to order again. As someone with high standards, I feel let down by this experience. It’s unfortunate, as the quality appeared to be decent...

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