Noon.com

Got a laptop from Noon the other day, but it was DOA—wouldn't even turn on. Took it to a service center as per their instructions, only to find out the warranty’s only good in the USA, not here in the UAE. Been chasing Noon’s customer service for almost a month now, and getting nowhere fast. Their team’s either ignoring me or just giving me the runaround. Feel totally stuck with a broken laptop and zero help. Expected way better from Noon, honestly. This whole thing's been a giant headache. Super disappointed.

I downloaded this app expecting good service, but it’s been a mess. Last time I ordered, the rider showed up and said he didn’t have change for my cash payment. He took my money and promised to come back with the change. Guess what? He never did. And the store is only 3 minutes away! Tried reaching out to customer service, but they were no help at all, just gave me generic responses. It’s like they don’t care about fixing the issue. Really frustrating experience, and I don’t think I’ll be using this app again.

I decided to try out Noon and paid an extra 15 AED for express delivery. On the delivery day, I got a call from some guy named Shabbir. He told me my order was delayed but didn’t even bother explaining why. When I asked questions, he just cut me off and hung up. His rudeness was shocking. I couldn't believe it. Frustrated, I canceled my order right away. I've always had good experiences with Amazon, so I think I’ll stick with them from now on. Noon was a real letdown for me.

Man, buying electronics from Noon was a total nightmare. I got a Samsung phone that broke down after just 9 months. Tried to get it fixed under warranty, but Samsung's service center in the UAE wouldn't touch it. Noon said they'd handle the claim, but it took ages—3-4 weeks just to pick up and return the device. It was a huge hassle, and I felt completely let down. The whole experience was really frustrating and made me think twice about ever buying from them again. 😞

Absolutely terrible experience with this company. I made a purchase in August 2023 totaling 3500 AED. Unfortunately, one of the items had to be returned. When I reached out to Danube Home, they pointed fingers at Noon, claiming it was their responsibility. Noon then directed me back to Danube, specifically mentioning Tamara. However, when I contacted Tamara at Danube, the blame game continued. It's incredibly frustrating to deal with this kind of runaround.

I bought a phone from Noon and then decided to cancel the order. Instead of giving me my money back, they put AED 974 in my Noon wallet. Sadly, my Noon account got hacked, and someone used the money to buy things in Kuwait. When I told Noon, they did nothing about it. This shows that Noon has no security at all, so you can't trust them. Amazon is way more secure and reliable. Noon has shown they are not honest, and I tell everyone to stay away from them.

Noon food delivery is an absolute letdown! Their delivery team is unreliable and unresponsive. Endured a frustrating 2-hour wait, only to discover my order was inexplicably delivered to a distant location. Attempts to reach the delivery person were futile, and the non-functional chatbox added to the misery. Customer service, rather than offering a solution, insists on using the faulty chatbox. A truly disappointing experience!

My delivery is playing hide and seek for 9 whole days now, and all these folks can do is "raise a complaint." Can't get a hold of the warehouse, can't reach the delivery team, and no updates coming my way. It's beyond ridiculous! Just moved to Abu Dhabi, trying to set up my new place, and they're messing it up big time. Not gonna be throwing any more cash their way, that's for sure. First and last dance with these guys.

Today was my first experience with noon food, and the restaurant messed up my order by putting the wrong topping. I reached out to noon about the mistake and waited for a reply. All they did was refund me for the incorrect topping. Nobody bothered to apologize for the wrong order or offer to send the correct one. This is really unprofessional! This will be the first and last time I use any service from noon.

I was promised by not one, but three agents on the phone that I would receive my delivery because it was already out for delivery. However, none of them followed through and no courier even bothered to call me. To make things worse, I had to go to Al Ain the same day and I was counting on my delivery. Needless to say, I was completely disappointed with the company's lack of professionalism and reliability.

So, I bought this Samsung gadget from Noon Electronics and it broke down in just a month. Tried to get it fixed under warranty, but their service was a complete nightmare. They wouldn't cover it at the official Samsung service center here in the UAE. I spent weeks chasing them to pick up and return the device. Ended up wasting 3-4 weeks just for nothing. Definitely not buying from them again.

Placed an order with Noon food, only to have it abruptly canceled without any notification. Attempted to seek assistance through their support chat, but received no helpful resolution. Instead, my funds were refunded as "Noon credit." Now, I'm stuck unable to reorder from the same restaurant on another platform. Disappointing experience; won't be using this food ordering service again.

Man, Noon 15 really dropped the ball. They randomly canceled my order, claiming the driver called, but trust me, my phone stayed silent. The coupon I was supposed to use got snatched away in the canceled order mess. Customer service? Rude and useless, couldn't fix the code issue for the life of them. No way I'm giving this platform another shot. Total letdown.

Purchased a TV from Noon, and it malfunctioned within a month. When I sought repairs, they directed me to the seller outside Abu Dhabi. Noon retrieved the product, but the TV returned with a damaged screen. The warranty claim team denied responsibility, closing the case. Disappointing service from Noon, leaving me unsatisfied with the overall experience.

Extremely disappointed with the service! Ordered a single pizza and ended up waiting over an hour, with the promised time constantly extended. Customer service was no help, and canceling the order seemed impossible, let alone getting a refund. Is it so hard to expect a decent experience? I had to resort to this review after a futile live chat attempt.

I had a terrible experience with Noon. I often shop online, but Noon really let me down. They totally cheated me. I reached out to their customer service, and they acted like it was no big deal. It's frustrating and honestly, quite disappointing. I wish someone from their management would call me to sort this out. My number is 0528417228.

I am extremely disappointed with this company. I had requested for my delivery address to be changed, but they failed to actually make the change. It's frustrating because they claim to have excellent customer service, but in reality, they are just all talk and no action. This will definitely be my last time using their services.

Ordered a product with high hopes for next day delivery, but my experience was disappointing. Despite numerous calls to customer support to secure timely delivery, they not only failed to meet the promised date but also prolonged the delay. Frustrating and unfulfilling customer service experience.

Cancelled my order and NOON customer service team mentioned it will be reversed within 48 hours,but still no refund after checking with bank too still no refund,Irony is that recieved confirmation mail on the amount reversal from NOON team,Someone help and resolve this issue..

this company sucks. I ordered a cupboard and it came with a freaking broken glass. I've been bugging them non-stop, but they won't give me a replacement. Like seriously, what kind of product and customer service is this? Major disappointment.

I ordered a new phone with express delivery, expecting it the next day, but it arrived after 5 days. When I unpacked it, the box had already been opened and the phone was activated, which shouldn’t have happened with a brand new device!!!