GearElevation.com

8 reviews

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3.6
Better Business Bureau

2.4
Sitejabber

3.7

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Business information:

[email protected] https://www.gearelevation.com 888-353-8373

United States 13854 Lakeside Circle 2nd Floor Sterling Heights 48313

Reviews Summary

GearElevation.com has a 3.0 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars

3 reviews

4 stars

1 review

3 stars

0 reviews

2 stars

1 review

1 stars

3 reviews

About company

Gear Elevation understands the online shopping needs of customers and offers a wide range of products. Their extensive selection includes home decor, garden decor, and health and wellness items designed to elevate lifestyles. Catering to diverse tastes and preferences, Gear Elevation ensures high-quality products that enhance everyday life. The company is dedicated to helping customers boost their lifestyle with their thoughtfully curated offerings. Explore their collection to find products that suit your needs and preferences.

Key Details:

Location: The company is headquartered in Sterling Heights, United States.
Founders: -
Foundation Date: The company was established in the year 2015.

Customer reviews

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(2.0)

Initially, the product I received was not what was shown online.

by Anonymous August 25, 2024

Initially, the product I received was not what was shown online. I reached out to customer service three times and was offered store credit or a refund minus shipping fees. By the end of the last call, they agreed to a full refund because of their misleading ad, but the refund email included a $4.10 'tip' charge. It’s also been six weeks since I raised this issue, and the website still misrepresents the item. Additionally, a month after my purchase, I found a $60 charge for a membership I didn’t knowingly sign up for, which renews automatically every three months. I called them right away, clearly upset after resolving the previous issue. They issued a refund but tried to persuade me to keep the membership for its 'benefits.' I don’t know how misleading customers into a membership is allowed, but it’s poor business conduct.

(1)

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(1.0)

Scam

by Anonymous July 11, 2024

Be aware they will sign you up for a membership without your knowledge. I have been trying to get a refund for over 8 weeks and they continue to give me excuses . I returned the item I purchased that was from China with no English instructions and not what I expected in quality from an order. As soon as I requested a refund , I was charged a membership fee ? I did get a refund but they still have yet to give me a refund on my fake membership

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(1.0)

Product didn't work and support was deceptive and non-existant

by Jim August 7, 2024

Don't buy anything from these guys. They don't support their product and it simply doesn't work. I tried their cryptic instructions in about 3-point font on a 1-inch by 1-inch folded piece of paper. Nothing worked. I called their support line and stayed on hold for 30 minutes. No response. Then I sent an email with the same email that I had ordered and they denied the order ever happened.

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(1.0)

Huge scammers!!!

by Marnie Mason October 13, 2024

Huge scammers!!! Watch out for this Company I ordered a small item in February, which I got & paid a fair price for, but then they charged my CC four more times for something I have no clue about Shame on you for taking advantage of People & their hard earned cash Give me back my money!!!! Your a crook

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(5.0)

My time with this company has been very good.

by Lauren September 3, 2024

My time with this company has been very good. I worked with customer service, and they resolved my issue greatly with a replacement that is very nice. The lamp I bought for my son is quite special and lovely. I'll be shopping here once more.