I used to be a huge fan of this company, sticking with them even during their rough patch in '23. But things really went downhill last summer. My orders started arriving later and later, and I had to constantly email them just to get my box sent. And when it finally arrived, it was never what I actually ordered. The products became repetitive, probably leftovers since my boxes were always delayed. My December box? Still MIA because of their courier issues in the UK. After multiple complaints, they acknowledged my refund request, but weeks later, still nothing. Had to go through my bank for a chargeback. I rarely write bad reviews, but folks in the UK, beware before signing up with them.
