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  • Scott Weir reviewed
    Chromeburner.com

    I had an issue with my Scorpion Helmet from Chromeburner when a part broke unexpectedly. I reached out to their support team, and Daniel Kaiser stepped in to help. He not only got in touch with the manufacturer to secure the replacement parts I needed, but he also sent an extra one just in case something goes wrong again. I was truly impressed by how far Daniel went to make sure I was taken care of. It's not every day you find someone who genuinely cares about helping you out, and his dedication to resolving my problem was absolutely top-notch. It felt like he really went out of his way to provide outstanding customer service.

  • lauren holden reviewed
    Chromeburner.com

    I was pretty excited about the great prices on the website, but things took a turn when I got hit with unexpected customs fees. That totally threw me off, and the delivery ended up taking much longer than I thought. I reached out to customer service, but it took them 11 days to get back to me. Honestly, I was relieved to hear back at all after reading some other reviews where folks didn’t even get a reply. It was a bit of a mixed experience overall, and I wish I knew about those extra charges beforehand. The waiting and unexpected costs kind of overshadowed the initial excitement of a good deal.

  • Eric Dalphond reviewed
    Chromeburner.com

    I decided to give this company a shot, hoping for a decent experience. Boy, was I wrong. They’re quick to take your money, but good luck getting any support after that. Reaching out for help feels like shouting into a void—no response, no acknowledgment, nothing. And just when I thought it couldn't get worse, they switched to UPS for international shipping. So, after paying what I thought was the full shipping cost at checkout, I got hit with a surprise bill from UPS upon delivery. It’s frustrating and feels like a rip-off. If you're considering ordering from them, I'd say stick to local shops. There's no real savings here, just a lot of headaches.