I ordered 150 Koozies for an important event celebrating my daughter, who passed away 10 years ago. Purple was her favorite color, so it was important to me to get it right. I checked the online proof, and it looked perfect—a deep raspberry that seemed just right. But when they arrived, I was shocked. The color was way off, more pink than purple. I called customer service when I first saw the proof, and they said it would match, but it didn’t. This wasn't just a small mistake; it felt like a huge letdown for such a meaningful occasion. Accurate color representation is crucial, and when it’s wrong, it feels really upsetting.
