Let me tell you about my experience with Symmetry Lift. They promised delivery in 6 weeks, but that timeline started only after the elevator shaft was finished and inspected. Two months went by with no word, even though they had the unit ready. We reached out, got a date, but they didn’t show. Installation finally began the following week. Now, two weeks in, and a second repairman is tinkering with it. I've only used it twice, and my husband once—but it broke down again. We never got to see a picture of what the lift would actually look like. The door wasn't what I expected, and the whole setup looks awful, with exposed bolts and steel plates everywhere.