I walked into the insurance office the other day, and let me tell you, it was quite the experience. I had a bunch of questions buzzing around my head, like bees in a hive. The woman at the desk, she was super friendly and all smiles, but she had to check with her lead to get some answers. I thought, "Oh, this might take forever," but they were on it. They sorted everything out in about 10 to 15 minutes, and I was impressed. They kept it professional, but with a touch of warmth that made me feel at ease. Left the place feeling really happy about my insurance and the cost. Greg Hendrickson, Pharm.D.