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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Business Insurance

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Acuity Insurance is 1 out of 9 best companies in Business Insurance on RealReviews.io

Customer reviews

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Summary

Acuity Insurance has a 4.4 - star rating from 8 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    63%

    5 reviews

    5 reviews

  • 4 stars

    25%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    12%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • T

    Thomas

    1 reviews

    I've been with Acuity for over 14 years now

    I've been with Acuity for over 14 years now. Early on, I had some unexpected claims, including one for data loss. They managed these claims quickly and professionally, safeguarding my business. Although I haven't had any claims for many years, it's reassuring to know I'm covered by Acuity. I wouldn't consider switching to another insurer.

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  • A

    Anonymous

    1 reviews

    I just renewed my policy for 2025

    I just renewed my policy for 2025, which covers auto, home, and umbrella. I haven’t had any accidents or claims in years. Still, my premium increased by over 12% without a clear reason. I appreciate the company and your service, but I don’t believe the rise in my premium was warrented.

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  • D

    Davis

    1 reviews

    My latest experience was

    My latest experience was receivin' my premium statement, which hiked up by hundreds of dollars. I switched to Acuity for fairer rates, but any benefits from the first year were wiped out in the second. I ain't stickin' with Acuity if rates go up again.

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  • A

    Annette

    1 reviews

    United States

    I really like talking to our representetive Jill

    I really like talking to our representetive Jill Bryntesen almost every time I call to get a COI. She is nice, patient and quick at sending our COI's by email. All other customer representatives we have spoken to are polite and supportive too.

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  • S

    Stanley

    1 reviews

    Acuity handles claims quickly

    Acuity handles claims quickly and well. I haven't had a claim for a while and hope not to have any, but it's good to know they're responsive!

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  • G

    Gloria

    1 reviews

    I'm so tired of my car insurance increasing

    I'm so tired of my car insurance increasing when I've had no tickets or accidents for a long time. Why should I pay for other careless drivers? Overall, I quite like Acuity. Friendly folks who really know their stuff.

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  • S

    Steve

    1 reviews

    At my last renewal, stuff went fine generally

    At my last renewal, stuff went fine generally, but it was harder than it should've been to find out about Identity Theft coverage. It took so long that I gave up for now.

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  • e

    errie

    1 reviews

    Dealing with an insurance company

    Dealing with an insurance company that's not local is a hassle. There's no personal customer service, and getting someone on the phone is a nightmare. They make you wait all the time, which is annoying. I doubt I'll stick with them for long.

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Rating on other websites

  • Trustpilot

    4.4

  • Better Business Bureau

    3.6

  • Yelp

    2.2

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Business Insurance

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Acuity Insurance is 1 out of 9 best companies in Business Insurance on RealReviews.io

About Acuity Insurance

Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a distinguished property and casualty insurer recognized for its regional excellence. With a robust presence in over 30 states, Acuity safeguards over 125,000 businesses, 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Generating over $2 billion in premium through a network of 30,000 independent agents, Acuity manages assets exceeding $6 billion and holds an A+ rating for financial strength from A.M. Best and Standard & Poor's. The company boasts a 97% positive claims experience based on 2022 surveys, underscoring a commitment to service excellence. Upholding core values like integrity, innovation, and teamwork, Acuity empowers its teams to deliver seamless experiences, tailored coverage, and stress-free claims processes for policyholders across personal and business needs.

Key Details:

  • Location: The company is headquartered in Sheboygan, United States.
  • Founders: Benjamin M. Salzmann is President and CEO of Acuity Insurance. 
  • Foundation Date: The company was established in the year 1925.
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