I picked up some stuff from Eden, and wow, their shipping was lightning fast! Now, one of the items I got was missing a crucial part, and I was a bit bummed. So, I reached out to their customer service team and told them about the missing bit. They were super helpful and offered to replace the whole thing. I just needed the missing part, but they said they don't sell that separately. So, they're sending me a brand new one! I'm so impressed with how they handled everything. Overall, I'm really thrilled with my order and the way they took care of me. Definitely a positive experience!