Bought something on my Windows 11 computer, but wanted it on my Windows 7 instead. I reached out to their support—can't remember what it's called—and they emailed me a download link. Switched over to my Windows 7 to grab it, but the email was gone. Computers drive me nuts sometimes! I'm sure it'll get sorted out eventually, but in hindsight, I should have just downloaded the file on my Windows 11 and used a USB drive to move it over to my Windows 7. Definitely a lesson learned for next time!