It was really simple to finish the purchase. I tried another website for more than 2 hours but the payment kept not going through and nobody picked up the number I was given to call for support. Some help that was!
I booked a room through this website, thinking it was the motel's website. They added all sorts of fees with no explaination. I never did reach a customer service rep. after an hour wait. Avoid this site and save money!
Abby Ford was really helpful when I had trouble changing a reservation with an international hotel. I liked his calm attitude, skill, care, and patience. He made efforts to work with the hotel manager to find a solution.