Acmejoy.com Reviews - 42

Ordering from Acmejoy is a real delight!

Ordering from Acmejoy is a real delight! What made my experience so good while shopping with them is their great customer service. They always get back to you fast with any questions you have, are polite, and do everything they can to make sure you're happy!! It's rare to find this level of service now! I’m very pleased and will surely keep shopping on Acmejoy for all my "adult fun" needs!! As for the products, they offer durable, enjoyable, and very effective toys for both men AND women!! The quality is amazing!! The toys feel so lifelike, and every one I’ve bought has been an incredible experience!! The materials feel real, soft, and very pleasant to the touch!! Acmejoy also has a huge selection, with something for everyone!! Cleaning each toy is super easy too!! Their shipping was fast and discrete. I would definitely recommend this company to anyone!! A++++

No harm to products, my privacy was respected

No harm to products, my privacy was respected at each step, and the customer service kept me informed during a delay. I received discounts, credits, and had the choice to swap items if I didn't want to wait. Others might find this more useful than I did, I just felt like getting so much for a slight wait seemed a bit much to ask for. I still valued the offers greatly. This was only for one item, the other items I bought arrived without any trouble! Though I was a bit anxious speaking with someone for the first time, you all really nailed it!! Not sure if I'll buy another item soon (I'm pretty stocked lol), but if I do, I’ll definitely come back to you all!

Super easy to use and very simple to get around.

Super easy to use and very simple to get around. A huge selection of products to pick from. The product descriptions are detailed and cover ALL the specifics. Every product comes with HD images that show how it works clearly, leaving no room for confusion. Any customer issues are handled quickly and in the right way. If anything comes up, you can be sure this company will definitely find a good solution and take care of it properly. The products they offer, along with their great customer service, make sure you’re completely happy. From now on, I’ll for sure buy all my future products from this company AND I’ll always recommend everyone else do the same.

After buying a product from Acmejoy

After buying a product from Acmejoy, I had some questions about how it worked and contacted their customer service. These days, it's important for companies to be responsive, to reply quickly in a helpful way, and to offer a fair solution. In all of these areas, Acmejoy did well. My question was answered within one day. I got quick and polite responses from Annie Taylor in customer service, and she helped lead the conversation to a solution that made me feel appreciated as a customer. I will certainly keep buying from Acmejoy.

This is the first website of its kind that I've used.

This is the first website of its kind that I've used. I've bought a few items, and I haven't had any problems with them. The shipping is discreet, which is perfect for people who aren’t very open or comfortable with this kind of thing. The customer service team is quick to respond and always ready to assist. If you're like me and have some anxiety around things like this, this site has always felt very easy to use, and I hope others find it just as comfortable.

I was really impressed

I was really impressed with Acme's products and prices. Unfortunately, the package was either stolen or never actually got dropped off by USPS, even though they said it was delivered. But Acme put the customer first and took the initiative to send me a new package. I'm highly satisfied with the level of customer service and will definitely be making more purchases in the future. I'd also highly recommend people to buy from Acme - 5 star staff!

I'm not usually accustomed to good customer service online.

I'm not usually accustomed to good customer service online. I contacted Acmejoy's support about my delivery's ETA and got a reply the next day. Not only did I get an update on its arrival, but Annie also prioritized my order and sent a follow-up email with tracking info and a date. Who does that? Remarkable! Thanks, Acmejoy, and thanks, Annie! Going the extra mile is always good practice. Nicely done! I'll return because of this.

My package from AcmeJoy was misplaced by UPS.

My package from AcmeJoy was misplaced by UPS. I reached out to customer service about the issue, and they handled it quickly, sending me a replacement right away. To my surprise, the new item arrived a day earlier than planned. I am quite happy with both the product and the price, and I feel the support agent did a great job fixing a problem they didn't cause.

At first, things weren’t perfect because my package

At first, things weren’t perfect because my package appeared to be lost after it was delivered. However, after a short message explaining the issue, a fast and easy fix was made without any hassle. The AcmeJoy agent I talked to was very polite, friendly, and professional. I will surely buy again and for sure, suggest them to others. Thanks once more, AcmeJoy!

I recently had an issue with a lost package

I recently had an issue with a lost package from AcmeJoy, which was mishandled by the Postal Service. After reaching out to their customer service, they responded quickly and arranged for a replacement to be sent right away. The representative was helpful and resolved the situation, even though it wasn't their fault. I will certainly order from them again.

They truly went above and

They truly went above and beyond when my package went missing in transit. Despite the issue being beyond their control, they tirelessly collaborated with me to find a resolution. Their exceptional dedication to customer satisfaction is commendable, and I'm grateful for the outstanding service that ultimately ensured the safe delivery of my merchandise.

Excellent experience

I recently had an excellent experience with Acmejoy. An issue with one of their products was promptly and satisfactorily addressed. This mirrors my satisfaction with the 3 in 1 vibrator which has proven itself to be the most pleasurable of its kind. Making this purchase certainly looked to be a smart move and I would highly recommend Acmejoy.

The package with the item I ordered from AcmeJoy

The package with the item I ordered from AcmeJoy got lost by the Postal Service. The Postal Service offered almost no help, so I reached out to AcmeJoy’s customer service. They fixed the issue right away and sent me a new one fast. The agent did more than expected to solve a problem that wasn’t their fault. I will surely buy from them again.

What made my experience great is the fact that there were so many

What made my experience great is the fact that there were so many fun toys to use. I usually enjoy staying home working, but with all these toys around, I can't resist having one with me while I work. It makes my work feel a lot better. It helps the time pass by so much more fun and easier!!

Acmejoy's twitter support is really great!

Acmejoy's twitter support is really great! I ordered something that was no longer in stock. Email didn't help, so I tried twitter. They got back to me quickly and sent out a new item the next day. Acmejoy offers good stuff, and they have a lot of choices for men and women.

Customer service answered quickly when

Customer service answered quickly when I asked about the shipping delay. They acted very polite and helped me with my problems. The service and product quality were good. The package was safe and simple. I would strongly suggest this company. I will keep buying from them.

My order had some issues because

My order had some issues because a product wasn't in stock, but the customer service was really great. After a bit of waiting, my order problems were fixed quickly and nicely. Annie did more than expected to ensure everything was taken care of correctly.

The company’s online shop has a big selection

The company’s online shop has a big selection of adult toys for men and women. They have everything from gentle to more daring options and even life-sized toys for added realism. Prices are fair and match well with others in the market.

I haven’t gotten my order yet, but AcmeJoy has been

I haven’t gotten my order yet, but AcmeJoy has been helping me a lot to fix the problems. They even asked me to change my review to a better rating. I’m ready to give 5 stars for now, and once my order comes, I will change it for good.

Custumer servise was amazin'!!

Custumer servise was amazin'!! My product had been marked as delievered, but I had never received it, Acmejoy worked with me promptly to get me a replacement. This was a very much appreciated experience. Thank you!

When I first checked out this product

When I first checked out this product, I had my doubts. Would it really do what it claimed? WELL, WOW, it's pretty much the real deal. I enjoy doing it myself, and this is THE WAY TO GO. OHH MY GOD, IT'S GREAT!

Haven’t got my package yet, but I’m looking forward to it.

Haven’t got my package yet, but I’m looking forward to it. The stuff on this website looks really nice and seems like it's made to give a lot of fun to the person using it. I think it’s gona be worth the wait.

The company's website is really good.

The company's website is really good. It's easy to shop for their products and they explain them well. The Chronicles product is very durable. I enjoyed the whole experience and will buy from them again soon.

I had a very good experience with this company.

I had a very good experience with this company. The products are of high quality. The customer service is also very good. I had a small issue with my product and they solved the problem very fast!

I had a problem, and they replied quick

I had a problem, and they replied quick and seemed very concerned about solving it. It turns out, in my case, it was a user issue, and the product was great. I highly recommend these guys.

At first, I had some doubts about

At first, I had some doubts about this product; would it really work as promised? WELL, WOW, it's just like the real thing! I enjoy using it, and this is THE BEST OPTION, OMG, ADORE IT!

The items were really good.

The items were really good. I did get the wrong product at first, but the support team handled it fast and sent the right one quickly. Very happy with both the items and the service.

The customer support team really went

The customer support team really went the extra mile to fix an error I made with my order. They were patient and took the time to ensure everything was corrected properly.

The product stopped workin' soon after I got it.

The product stopped workin' soon after I got it. I emailed AcmeJoy and got a quick reply. After a few back 'n forth emails, they sent me a brand new one. Thanks, AcmeJoy!

The customer service could be a bit faster

The customer service could be a bit faster, but that might just be my opinion. We had a delivery problem, but they sorted it out quickly and came through in the end. 😊