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Motorcycles & Bicycles

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

VikingBags.com is 5 out of 31 best companies in Motorcycles & Bicycles on RealReviews.io

Customer reviews

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Summary

VikingBags.com has a 4.8 - star rating from 14 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    93%

    13 reviews

    13 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    7%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • R

    Randy G. C.

    1 reviews

    I initially ordered a sissy bar bag for my Road King

    I had a positive experience with Viking Bags. I initially ordered a sissy bar bag for my Road King, but it turned out to be a soft-sided bag, which wasn't clear from the advertisement. Viking Bags was understanding and accepted the return without any hassle. I then purchased the #******* bag, which is a well-made hard-framed bag with ample space for long trips, like my 12-day visit to Sturgis. What impressed me was that while I had to cover the return shipping for the first bag, Viking Bags covered the shipping costs for the new bag I ordered. They also honored the original sale price, which was a great gesture. This level of customer service and their commitment to customer satisfaction makes me a loyal customer. I would not hesitate to buy from Viking Bags again in the future. Their transparency, willingness to accommodate, and high-quality products make them a reliable choice for motorcycle enthusiasts like me.

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  • G

    Gym

    1 reviews

    I ordered the 44L Stallion - Leather Wrapped.

    I ordered the 44L Stallion - Leather Wrapped. It was to replace the old ones on my bike (Yamaha V Star 1300). Those had been through quite a bit, about 20,000 miles or so. Twice I hadn’t closed the lid right, and the seam split after flapping around at high speed. So I decided to call Viking Bags. I had a short trip planned, and the bags arrived just in time, but they got damaged during shipping. That wasn't great, so I called Viking Bags and spoke to Omar. I’m no expert on shipping, but the boxes must have been handled pretty roughly. Omar understood my situation, offered to let me use the damaged bags for my trip, and then return them for a refund. He also gave me a nice deal on an upgrade. I went for the matte black this time, no more leather for me haha. If you’re placing an order, ask for Omar.

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  • S

    Subliminal Dreamz

    1 reviews

    The product's craftsmanship and durability were remarkable

    My experience with Viking Bags has been nothing short of outstanding. Our organization, Subliminal Dreamz Inc., received a bag as a donation for our community Thanksgiving event, and it exceeded our expectations. The product's craftsmanship and durability were remarkable. The Viking Bags team exhibited courtesy and professionalism, making the process smooth and enjoyable. I wholeheartedly recommend their products to fellow motorcycle enthusiasts. Viking Bags not only provided a quality product but also demonstrated their commitment to community support. On behalf of Subliminal Dreamz Inc., we sincerely thank Viking Bags for their generosity and exceptional products that enhance our events.

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  • B

    Bill Morris

    1 reviews

    The bags themselves look fantastic and seem to be of high quality

    I had an excellent experience with Viking Bags' customer service. Leslie, in particular, went above and beyond to ensure I was well taken care of. She promptly addressed concerns I had with my order and treated me with the utmost respect. What stood out was her honesty when I asked about fitment, which showcased their commitment to customer satisfaction over profit. The bags themselves look fantastic and seem to be of high quality. Thanks to Leslie and the entire Viking Bags team for delivering top-notch service and products. It's truly refreshing to be treated so well in today's customer service landscape.

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  • J

    Jay

    1 reviews

    I was on a mission to turn my hard

    I was on a mission to turn my hard mount bags into throw overs, but hit a snag – lost some original hardware. Called up to order replacements, and it got a bit tricky because apparently, they stopped offering that option for my model. Annoying, right? But hold up, turns out they were available, just not linked to my bags. Shoutout to Amber, though. She went above and beyond, working with me for days, figuring out exactly what I needed and giving me a whole parts shopping list. Viking might've thrown a curveball, but Amber's A+ service saved the day.

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  • J

    Jay

    1 reviews

    Had a mission to convert my

    Had a mission to convert my bags from hard mount to throw over, but I hit a roadblock when I lost some of the original hardware. Called up to order replacements, and it got a bit tricky because apparently, they discontinued that option for my model. Plot twist: the parts were still available, just not linked to my bags. Huge shoutout to Amber, though! She went above and beyond over several days, helping me figure out exactly what I needed and even giving me a list of parts to order. Viking always comes through with outstanding customer service!

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  • D

    Dean Nelson

    1 reviews

    Viking Bags boasts an extensive product

    Viking Bags boasts an extensive product range that caught my eye. Their variety stands out in the market. Upon receiving my order promptly within a couple of days, the bag's quality left a positive mark. The robust zippers and securement straps showcased durability, making bag securing a breeze. For those in need of additional luggage, I'd suggest considering Viking Bags for a reliable option.

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  • M

    Michael D.

    1 reviews

    I'm delighted with the high-quality products from Viking Bags

    I'm delighted with the high-quality products from Viking Bags. They seamlessly blend with the classic design of my Indian Scout and stand up well to the elements. The Viking Backpack is a stylish and practical addition, enabling me to travel with gear comfortably. It's the ideal match for my classic-styled bike.

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  • K

    KEN MELLO

    1 reviews

    A great company with superb service.

    I had an emblem loss issue with one of my Viking bags, and the customer service experience was excellent. I called, spoke to Amber, and she promptly sent me a replacement at no cost. Viking truly stands behind their products, and Amber's assistance was greatly appreciated. A great company with superb service.

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  • D

    Dwayne CorreZ

    1 reviews

    Just got my hands on my second

    Just got my hands on my second set of Viking Bags, and man, I'm in love! Whether it's the tough hard plastic or the rugged hard leather, you can't go wrong. These bags are the real deal. Swing arm bags? Absolute winners. If you're eyeing hard or soft bags, Viking is where it's at. Top-tier quality, no doubt.

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  • J

    Jen Efferen

    1 reviews

    Viking Bags seriously rocks!

    Viking Bags seriously rocks! Kevin hooked me up big time – the bag is top-notch and practically bulletproof. Thanks to them, our Freedom Fest hit a whole new level. Can't wait to team up with these guys again!

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  • T

    Terri L

    1 reviews

    DAGR XL Sissy Bar Bag is a good bag.

    DAGR XL Sissy Bar Bag is a good bag. Shocked at how nicely it's crafted and the price is way less than other bags. Viking bags is awesome to deal with

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  • C

    Charles Phillips

    1 reviews

    Solidly built bag that matched my needs.

    Solidly built bag that matched my needs. Excellent site for ordering and quick delivery! Thanks Viking Bags!

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  • T

    Tony Tiger

    1 reviews

    I was disappointed with the fitment

    I purchased bags from this company, and while I appreciated the quality of craftsmanship, I was disappointed with the fitment. These bags were marketed as specifically designed for my Harley Dyna, but in reality, they turned out to be generic, one-size-fits-all bags. Getting them to fit on my bike required extensive modifications and a fair amount of trial and error, which was frustrating. If you encounter fitment issues and decide to return them, be prepared to cover the shipping costs, making the return process more expensive than it should be. What's even more concerning is their return policy. If you've tried to fit the bags and accidentally left marks on them, they might void the return, leaving you with no recourse. Unless you have no other alternative, I would strongly advise against these bags, especially if you're seeking a bike-specific fit.

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Rating on other websites

  • Trustpilot

    4.8

  • Sitejabber

    4.5

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Motorcycles & Bicycles

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

VikingBags.com is 5 out of 31 best companies in Motorcycles & Bicycles on RealReviews.io

About VikingBags.com

Viking Bags was born from a desire to improve the quality of motorcycle luggage in response to the frustration with subpar offerings. Their journey began by meticulously selecting weather-resistant leather and crafting well-thought-out saddlebag designs. They continue to source high-quality leather globally and employ skilled artisans to create exceptional saddlebags. With two efficient warehouses in Los Angeles and Chicago, Viking Bags ensures swift product deliveries, often within five business days. The company's growth is matched by its dedicated customer service team, known for its hard work and commitment to customer satisfaction, making Viking Bags a trusted name in the industry.

Key Details:

  • Location: The company is headquartered in Brea, California, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2006.
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