When I had a problem with a product I got and shared my concerns, I really liked how the customer service agent, Ashlie, took me seriously and gave me a refund, no hassle or arguing. This is very different from other Telehealth companies I dealt with lately who just vanish after getting your money. This kind of honesty is hard to find in a company these days, especially online. I would definetly use them again for my future Telehealth needs because they listen to customers instead of ignoring issues, plus the fast shipping, quick customer service, easy-to-use website, clear prices, and overall great company. Keep going Good Life!