product came damaged and of poor quality. customer service asked for photos and a bunch of info, that i provided. They never responded from there. I have since sent them no less than 7 emails and not one was returned and there is no 800 number. So i have to imagine they get lots of complaints if they cant return emails or provide a phone number. even if the picture was not damaged, it was so dank of quality, it was not worth the money at all. Poor products and more than that, a terribly run company with zero customer support. plenty of other vendors that put the customer first, not lime and lou.