I payed for an order that never got accepted. In the end, I decided it was not worth it and that I would just grind for the item myself, so I asked for a refund. Of course, it never came, they offered store credit and actually gave me store credit back, even tough I specifically asked for a card refund. To this day, 3 months later, I still have not gotten my refund and it is still "being processed" with no real answers or updates. This is just straight up a scam, even the descriptions on their services are wrong, its like they don't even know their games.