Reviews Summary

Bagmasters.com has a 4.5 - star rating from 15 reviews, indicating a high level of customer satisfaction!

5 stars
10 Reviews
4 stars
3 Reviews
3 stars
2 Reviews
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

Bagmasters, initially specializing in crafting registration bags for non-profits and shopper totes for retail giants like Khols and Sears, has evolved into a leading supplier of custom printed promotional products. Their reach extends to organizations of all sizes across the United States. As a direct manufacturer, customers benefit from substantial cost savings, with discounts ranging from 20% to 40% on personalized items. What sets them apart is their commitment to quality, with exclusive styles that are meticulously cut, imprinted, and sewn at their Corona, CA facility, proudly bearing the "Made in the USA" label. Bagmasters is your go-to source for tailored promotional merchandise.

Key Details:

  • Location: The company is headquartered in Corona,United States .
  • Founders: Eric Johannsen, Sr. is the Principal Owner of Bagmasters USA.
  • Foundation Date: The company was established in the year 1922.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(4.0)
This would be 5 star review if it weren't
by Andy

This would be 5 star review if it weren't for the stress caused by the warehouse making my order. My sales manager, Claudia, was great to work with in the creation process. Once everything was as desired, the process felt like it would be seamless and my order was given an original creation + ship date with plenty of time before my event deadline. For whatever reason, my product didn't ship until 3 weeks after the original date , but fortunately, made it to me on the afternoon I needed it. Cutting it too close. The product was great though. The sublimated patches turned out way better than expected and the hats I ordered were a hit for the event.

(5.0)
The way you order stuff from Bagmasters
by CHARLOTTE

The way you order stuff from Bagmasters is so easy! I like how they quickly give me someone to talk to about my order. They showed me what my stuff would look like and it was really quick! We paid extra to get it faster and it came even sooner! I'll definitely order from Bagmasters again for our school group!

(5.0)
The pic on the bags came out great.
by Courtney

The pic on the bags came out great. I was worried about the pic losing detail cause it was so small and it was screen printed. The pic actually came out very detailed. The whole process was seamless and they did everything on time. I will definitely be using Bagmasters in the future.

(5.0)
This was my first purchase, and I wasn't sure how
by Susan

This was my first purchase, and I wasn't sure how the design and delivery worked. Derrett was very helpfull and got me through the process quickly. I can't wait to get the tote bags and will use Bagmasters again for future promo items.

(5.0)
After our usual company closed down
by Larry C

After our usual company closed down, we started using Bagmasters for our personalized diner coffee mugs. Trisha, the customer service agent, handled everything well and was nice to deal with. My friend Tim was happy with his new mugs.

(3.0)
The proof clearly mentioned
by Jay Guerra

The proof clearly mentioned that the artwork was scaled down, but upon receiving the product, the logo size remained the same as the proof. It would have been better if the logo was larger on the coolers as it appears a bit small.

(5.0)
Fantastic customer service—friendly
by Nicole Shanahan

Fantastic customer service—friendly and helpful. The order arrived earlier than expected, and the tote bags exceeded my expectations in terms of size and quality. The reasonable price makes it a definite choice for future orders.

(4.0)
Customer service waz great.
by A&R

Customer service waz great. The only reason for the 4 stars instead of 5 iz the quality of the product. The yellow isn't az vibrant/bright as we hoped for but it'z still a great product for the price and quick turnaround.

(3.0)
In the email notifying me that my item had shipped
by Claire R

In the email notifying me that my item had shipped, you mentioned I should reach out with any questions, but there's no reply to emails or phone number given, so I don't know who to contact for my questions!

(5.0)
The bag is absolutely beautiful
by Karla Garcia

The bag is absolutely beautiful and gives my home business a professional touch. It surpasses my expectations in terms of appearance and is well worth the investment for promoting my brand and products.

(5.0)
The custimer service was very helpful!
by Natalie

The custimer service was very helpful! They helpt me pick the best pen samples for my company and made sure the ink was a color we could use in the office (blue or black) I can't say enough nice things.

(5.0)
I talked to Eugenia many times to pick
by Alex

I talked to Eugenia many times to pick a drawstring bag without ordering samples to save time. She was very helpful and I narrowed my choices down from the many choices.

(5.0)
Freeman's luggage sent my Samsonite to Bagmaster.
by David Bike

Freeman's luggage sent my Samsonite to Bagmaster. Jessica from Bagmaster was friendly and caring, and returned my 3 suitcases quickly. I'm very happy. 5 stars.

(5.0)
I strongly suggest Bagmasters!
by Cari

I strongly suggest Bagmasters! The product is good, and the embroidery quality is very high. It turned out better than I had hoped.

(4.0)
Janette was very helpful with
by Megan

Janette was very helpful with updating my image and reordering our bags. The bags are good for our business. Thank you.

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies