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I couldn’t continue my journey with Rise Guide due to personal reasons. I contacted the customer support team and they were very kind and helpful. Special thanks to **** for the quick action, clear explanation and understanding.

I called before placing the authorization to charge my card $199.00 to see if I could cancel if needed and get refunded. I was told by customer service that if service is not provided I'd be fully refunded well after I authorized the payment someone pulled over and helped me. I call customer service back with 5 minutes of authorization and at the time didn't even have no one on the way to help me yet and cancelled. Long story short I was charge $99 bucks for nothing they did absolutely nothing. I recommend not dealing with this company their reps lie and aren't upfront about the cancellation fee even though I called and asked before authorization the payment

Good platform to improve speaking skills and be more confident to talk and make yourself visible. Just a point that the web page after the plan checkout is not showing the price clearly, leading misunderstanding that it is part of the plan without further charge.

I will never fly with BravoFly. I had to fly urgently because my dad was sick. I booked a round-trip flight for my wife and me for $1,600. After paying, without any confirmation, they upgraded me to business class and charged me $5,000. I immediately canceled the flight (within an hour at the airport) with the company, and they refuse to give me my money back. My situation isn't easy, and after a lot of back and forth, they agreed to refund $162, even though the airline didn't charge them anything. This is outright robbery.

They have amazing service; all the workers are super courteous and awesome. They are very well-mannered and help others with things.

In short - this place is a complete scam at every point of contact and plan for your vacation. The list of the first vacation locations - continually narrowed down, often many hours away from the nearest airport. Booking the trip - took multiple calls, several hours. We then told had to pay more upfront for "resort fees" later called a "room upgrade." Then after we booked our flight a few weeks later I found out that despite having a confirmation email that the hotel was booked for the dates in question I started to get concerned by communications from them. Well, rightly so. They only booked the room for one of the four nights. Saying they will book the rest once we attend the presentation/tour. However, they scheduled that for our last day there?? So they wouldn't pay for any days despite our openness of what day they wanted us to go and them booking our trip dates knowing when the presentations were. So we were left with no hotel room but the first day despite the confirmation email. Then I got multiple calls that the day/time of the tour/presentation had changed. Fine - we adjusted. Then a week or so later they told us the destination pulled out. You would think that would be their assumption of risk but we were told this trip was no longer something they were a part of. This is after we invested in nonrefundable flight to a place we really didn't want to go but it was the best option on the limited list for first trips. And now we had to find a hotel for our stay at our cost. I repeatedly escalated the situations, asked to talk to manager or legal and was told there is no one that works there but front line representatives. All in all this was about a 50-60 hour time investment with my calls to them or them calling me sometimes 4-5 times a day to change things. We had originally paid a $500 fee to join this offer - they have refused to refund that despite us getting no value of any kind from it. My credit card thankfully refunded the "resort fee"/Room upgrade which had recently been charged. I had explained to them it was fraudulent to keep that money and/or use it for something else (at one point they offered to credit it toward our next "first" trip). They were given permission to charge that amount for our specific trip, for a specific purpose, for a specific time frame. So just keeping our money and/or crediting it to another trip is fraud. Yea we won't be booking anything with them again. PLEASE STAY AWAY FROM THEM - THEY WILL TAKE YOUR MONEY ONE WAY OR ANOTHER OR IN OUR CASE MULTIPLE WAYS

I agree with all the people who have lost so much to the sweet talkers. Unfortunately the contract they make you sign leaves no room for us to put charges against them. They are cold-blooded corporates who just fill their own pockets. Warm at first until you lose your money. They beg you to remove bad reviews hence the rating is quite good. Once they have ripped you off they don’t bother.