I booked a flight with this airline hoping for a smooth trip, but it was a mess from the start. First, they barely communicated any delays, leaving everyone confused and frustrated. The boarding process felt like chaos, with staff seeming uninterested in helping passengers find their way. Once on the plane, there were constant technical issues with the entertainment system, which nobody bothered to fix. It felt like they didn't care about making the flight enjoyable or even comfortable. The crew seemed distant, and any requests were met with impatience. Honestly, I left the flight feeling more stressed than when I boarded. Definitely not flying with them again.