Arriving at Harbourgate Marina Club felt like stepping into a horror movie. Our stay in apartment 610 was beyond disappointing. The place was utterly grimy. There were black hairs all over the bed, the lamps were ancient and rusted, and the fridge was just disgusting. It had some brown goo leaking inside. The dining table? Filthy, as if it never saw a cleaning cloth. We reached out for help, sending photos, hoping to be moved, but they just brushed us off, saying our complaints weren’t serious enough. Seriously?! It was nearly 8 p.m., and after a frustrating call, they finally agreed to refund us. This was a nightmare. Do yourself a favor and avoid Vacasa altogether!