Awful customer experience - I was in Ireland and booked a rental car for Florida - the fine print said you had to be a "tourist" to book the reservation (why? no idea) - I booked the rental and when i got to the counter (15 hours of flying later) Thrifty said they would not honor my rental but could charge me 20x the price - I emailed the company and the rep said "the customer has been advised of the restrictions and it is the customer's responsibility" - really? So they put stuff in the fine print, no pop-up before I book, they take my money happily, then they don't have to fulfill the reservation and they just keep my money - such a scam!!! Will never ever use them again - terrible experience and worse customer service
I had a very disappointing experience with CarTrawler. While traveling, TAP Airlines made an error at the airport involving my mother’s mobility scooter, which caused us to miss our flight. TAP acknowledged the mistake — they had pre-approved the scooter by email — and rebooked us on the next flight.
Because of that delay, we couldn’t pick up our rental car on time. I explained the entire situation to CarTrawler, including proof that the issue was beyond our control, but they refused to refund my money or honor the original week-long reservation. They also didn’t offer an alternative vehicle for the same period. As a result, I had to rent another car for one day just to reach our destination, after already paying them $1,000.
We were in the middle of an international move, and the situation added unnecessary stress. Unfortunately, based on this experience, I cannot recommend CarTrawler. They kept the full payment despite the clear circumstances. Going forward, I plan to book directly with rental companies instead of using their service.
KGS kept me informed at all stages of the delivery process. They kept to the timeframe and delivered punctually. They brought the heavy item into my house and were polite throughout.
Lasta taught me that consistency does not have to be harsh. Discipline can be soft. Taking care of yourself can feel gentle. When I approach myself with kindness, I stay motivated and steady.
This hoodie is not far superior to my regular hoodies, especially to justify the price. The advertising badly over-hyped its warmth. The back of the neck is loose so there is a draft there if the hood is not up. I had to re-glue the rubber bit on the wrist after a week. I think the shoulder patch velcro thingies, for accessorizing, are kind of dorky. Like a 10-yr-old girl does with Crocs.
Overall it's ok, but not great enough to re-order.
They offer you discounts then when it goes through to checkout they’re not included. Tried to cancel didn’t happen. Sent several emails one said they would apply the discount - no credit received or notified still trying unsuccessfully to return the order everything goes through an email but they do t respond
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