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E reviewed
Travelodeal.comI purchased the 3-Night Trip to Budapest from London for two, via Wowcher on 15th December - a trip to celebrate mine and my partner’s anniversary & my birthday at the end of Jan. However, things quickly began snowballing after purchasing these vouchers. Firstly, there was a technical error on the part of Wowcher / Travelodeal when I went to redeem the vouchers (acknowledged and admitted by a Travelodeal representative during a recorded phone call on 17th Dec). After following the link to 'Redeem It' website and inputting the voucher codes provided, the website presented an error which read: "Voucher is not for this deal”. This meant that was unable to redeem the vouchers myself, and therefore the vouchers were auto-redeemed 48-hours after purchase (despite not being made aware of such 'auto-redeem' policy until checking the ‘fine print’). l’d also like to point out that such 'auto-redeem' policy directly contradicts Wowcher's "Refund Guarantee" of 16-days to refund unredeemed vouchers, which unfairly removes the consumer's right to rely on such guarantee. So the vouchers were ‘auto-redeemed’ after 48 hours, and a representative from Travelodeal contacted me to finalise the booking on 17th December. However during this call, I was informed that I would have to pay a significantly higher premium (on top of the price I have already paid) in order to fly from London Gatwick - despite the details of the Voucher specifically stating that return flights are included from selected airports in the total Voucher price, including London Gatwick. This is a complete misrepresentation of the advertised product, which threatened to increase the total costs of the trip by 50%. Clearly I was not prepared to pay extra money (quoted “£50-£60pp”) to fly from my local airport, which was already included in the list of airports on the product page!!! So I stated during this call that I wished to cancel the vouchers and be refunded. But Travelodeal are REFUSING TO REFUND ME. Unfortunately for them, I am a 1st Class Honours Law Graduate - who is very familiar with their rights and the law. I can say with certainty that Travelodeal are failing to uphold Consumer Rights Law, as well as their own Terms & Conditions stated on Wowcher. This company obviously knows that people wouldn't book if they clearly stated the existence of extra charges to fly from their chosen airport, so they bury it in the fine print so they can catch you out. They don't deem putting this information in the fine print as “hidden charges”, and have refused to refund me for the last 3 weeks. Thankfully I made this purchase through Klarna, and reported this issue to them in the first instance. This issue gets reported to the company by Klarna, who then have 21 days to respond. Failure to respond within 21 days will prompt Klarna to launch an investigation into the matter. At present, I have sent *another* email to Travelodeal and Wowcher (including the Wowcher CEO; whose email I found on an online forum). Failing that, I will commence legal proceedings at the Small Claims Court to recover the monies I am owed. P.S: to anyone else facing these pathetic scammers - you are *not* alone and the law is on your side!! Contact Citizens Advice, the Financial Ombudsman, WatchDog, file a claim in Small Claims Court - do NOT let these companies BULLY YOU!!
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Anonymous reviewed
SunnyFlowerDelivery.comI ordered flowers Monday morning for same day delivery. Got an email Monday evening that delivery would be Tuesday. A chatbot confirmed that my order was being prepped, and tracking showed out for delivery on Tuesday. Nothing delivered. Used the tracking page to cancel the order as it was too late now. Also contacted to get a call back, said the wait time was 2-8 minutes, but never got the call. Next day they said it was out for delivery (again) and couldn't be canceled even though I had submitted to be cancelled the day before. Multiple run arounds with chatbots and automatic replies, but couldn't get a hold of anyone who could actually help as three days after it was supposed to be delivered wasn't going to work. Don't order from here. They promise and never deliver, and it's impossible to get actual service.
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Nathan Law reviewed
Sellvia.comMost of the effort was in the initial setup, not daily management. Once live, product pages stayed active and fulfillment ran reliably. The interface required a short learning phase, but overall performance was steady.
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E P. reviewed
Gyna.coExactly the same as many other reviewers sadly. Signed up for trial. Cancelled same day but they still took 2 subscription fees of $150 each from my account. They claim I signed up for a meal plan. This was a hidden charge and entirely set up to deceive the customer. Will be reporting to the financial ombudsman and seeking full refund. Do not use this company.
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Anonymous reviewed
HoodiesForHeroes.shopThey are a fraud covering up under the mental health umbrella. Do not order!!!💦 look on bbb. Website. It’s all from china. Again taking advantage
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Anonymous reviewed
One Dollar FlyBought a ticket for $150 and was then called by a woman who spoke very broken English and was told the seat at that price was unavailable. Had to pay an extra $298 and then was charged $115 for a service fee. Total rip off!!!
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Richard reviewed
ZeelyZeely automated a campaign using meta that had the wrong landing page (it created automatically). When I asked them to edit it or refund it, they said they could not. I did not specify the landing page - they created it automatically and it led no where - no results - wasted money. DONT TRUST - DONT USE.
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