We were having a fantastic time on our tour, thanks to our amazing guide. She was knowledgeable and friendly, making everything really enjoyable. But then, halfway through, she started feeling really unwell. Clearly, she was too sick to continue, so we didn’t want her to push herself. Before she left, she assured us that both groups would get a partial refund, and we really appreciated her honesty. However, the company hasn’t reached out to us about it, which is a bit disappointing. We understand that things happen, but it would be nice if the company followed through on her promise, especially since she was the highlight of our trip until she fell ill.