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Two days trying to return clothes—and still stuck I bought eight items for €1,162. They were all too big, so I wanted to return them and reorder smaller sizes. Their return-label process failed. They told me to arrange shipping myself, with all customs charges paid by me. But UPS and DHL require a separate billing account to do that. Even being willing to pay the expensive shipping hasn’t solved it. After two days of trying and repeated emails, my packed parcel is still sitting at home. I’m about to travel and still have no workable return solution. I would have accepted an agreed return cost deducted from my refund if they arranged the label and paperwork. Instead, I’ve been left struggling with it myself. Customers in Switzerland: don’t assume returning your order will be easy. I was ready to reorder. Now I will never buy from them again.

I purchased a bathroom cabinet from Yaheetech via Amazon. It was fitted 10 months ago and now a sprung loaded hinge has jammed and the cabint connot be opened on one side. Yaheetech have refused to supply a hinge for the cabinet as the product has exceeded their aftersales service period. I would never buy anything from this company ever again.

I have looked for the terms and conditions on Lucky Star and found them without difficulty. They are linked in the footer of the site, which is the standard place. The document itself is long as these things always are but the sections are labelled so I can find what I am looking for without reading everything. Bonus terms, withdrawal conditions, account rules are all separate sections. Some sites bury terms in a way that makes finding specific information unreasonably difficult.

The website is very clean and smooth and makes it pretty easy to navigate to which item i want. The service is quick and easy

Scam company not processing payouts Payout of $69.08 pending already since 7/6/2026 Payout of $48.98 pending already since 8/9/2026 Please process both payments asap

I ordered almost $300 worth of work including shipping then they send me an email that unless I pay additional $15 for cleaning they will cancel my order. I already spent $39 to mail the frames to them. I hate when a company hold what you already spent hostage to nickel and dime you. I thought I was dealing with top of the line service not a discount airline. I used to be an Optician and I never heard anyone charging for cleaning, it is always included in the service. I paid but I will never use this service again. Here is the email from Go-Optic.com This email is being sent to inform you that your order #***** has been placed on a hold. ----------------------- Hold Reason: Frame Cleaning Required Description: Unfortunately, the condition of the frames we received is not eligible for processing. In order to proceed, it's necessary for the frames to be cleaned/sanitized prior. To assist you with this, we offer a same-day Ultrasonic Frame Cleaning Service for an additional fee of $15. This fee would be applied to the current order and payment on file. The customer may confirm the cleaning service fee to continue with the cleaning in order for us to fulfill the lens request. Otherwise, if the frames are not sanitized, we regret that we'll be unable to proceed with the order and will have to cancel the request and return the glasses to the customer. So frustrating!

This is by far the worst experience I have ever had with a platform for booking accommodation. I was trying to book a room in Barcelona for a trip in two days. I specifically chose a host offering Instant Booking because I needed the accommodation confirmed immediately. After several attempts, the payment finally went through and I can see the transaction on my bank account — but I received absolutely no booking confirmation from misterb&b, and the reservation is still showing as pending. I waited the entire day, sent two emails to customer service and received no reply. I also called during their stated working hours, but there was apparently nobody available to answer. I ended up speaking to an AI system that was not able to resolve the problem. The most disappointing part is that this was advertised as an Instant Booking. If a booking still remains pending after payment, with no confirmation and no accessible customer service, I don't understand how it can be described as instant. I am now flying to Barcelona in two days, with money taken/authorized from my account but no confirmed accommodation. This is exactly the situation a booking platform is supposed to prevent. Extremely disappointing and stressful experience. After this, I don't intend to use misterb&b again