Farehutz

3.6

130 reviews
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72%

72% of reviewers recommend Farehutz. Average in this category

Average

Reviews Summary

3.6

72% of reviewers recommend Farehutz.

The overall sentiment of Farehutz reviews is strongly negative, with significant concerns raised by many customers despite some positive experiences. On the positive side, customers frequently mention helpful and patient customer service representatives, quick responses for booking issues, and clear communication when resolving certain travel needs, such as special assistance or last-minute changes. Several Farehutz customer reviews also note transparent fee displays during initial searches and user-friendly website navigation. However, the most common complaints are serious: many users report bait-and-switch tactics, where advertised fares are unavailable after payment, leading to demands for additional payments or less convenient alternatives. Non-refundable policies, difficulty obtaining refunds even with cancellation protection, and allegations of misleading or aggressive sales practices are also prevalent. Some reviewers question, “is Farehutz legit?” due to repeated patterns of upcharges and poor post-sale support. In summary, while some travelers report positive interactions with individual staff, the overwhelming pattern of unreliable pricing and refund issues makes the overall experience with Farehutz highly problematic for most customers.
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Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Airlines & Air Travel

Farehutz is 27 out of 40 best companies in Airlines & Air Travel on RealReviews.io

About Farehutz

Farehutz emerges as the go-to platform for budget-conscious travelers, offering unbeatable deals on flight tickets and hotels. Whether for domestic or international destinations, their website provides unparalleled fares that stand out in the market. With a commitment to customer assistance, Farehutz ensures a hassle-free experience, handling changes or cancellations with utmost efficiency. During peak and off-peak seasons, travelers can capitalize on the portal's exclusive combo deals, securing both affordable flights and luxury hotels. Farehutz simplifies the often-confusing process of travel bookings, consolidating all needs on one user-friendly platform.

Key Details:

  • Location: The company is headquartered in  Commerce, California, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2022.
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Customer reviews

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  • S

    Scottie

    1 reviews

    That amazing fare... changed

    Clicked buy, then the classic surprise call: price jumped. Not thrilled, but the rep hustled and still beat the airline. Got seats, rolled my eyes, moved on.

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  • H

    Harrison Tang

    1 reviews

    Good fare, bumpy process

    Found a great JFK-MXP price on the site, booked, then got a call saying the fare updated. The agent stayed kind, searched alternates, and reissued slightly higher. E-ticket arrived later that day. Communication was repetitive by email, yet they got it done.

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  • A

    Andrea

    1 reviews

    Patient phone support

    I was stressed about a name typo. They answered quickly, explained airline rules, and corrected it with a small fee. Calm, kind, and effective.

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  • P

    Peter Gilberts

    1 reviews

    Simple way to compare fares

    Signed up on Farehutz in a minute with just email and a code. The search filters are clear, and it showed total prices with taxes, which I appreciate. I figured out baggage details fast and the interface felt familiar, no heavy learning curve. Good for quick fare checks before I book.

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  • C

    Connor Grooms

    1 reviews

    Clear answers, quick reply

    Support replied within an hour, explained fare rules plainly, and clarified refundability. Not chatty, but professional and accurate. My question was fully resolved.

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  • G

    Glenn Ryan

    1 reviews

    Good pricing clarity

    Fares felt accurate and I left reassured, mostly thanks to visible taxes and baggage notes. One refresh hiccup, but the quality of info and speed made me confident booking through Farehutz.

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  • L

    Leo Chen

    1 reviews

    Solid for quick comparisons

    I tried Farehutz to compare flight prices for a weekend hop. Communication was via email confirmations, which were timely and cleanly formatted. The interface is minimalist and quick. I had one pricing refresh mid-search, but it resolved on the next click. Transparent fees stood out.

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  • D

    Dana Anglus

    1 reviews

    Easy fare search and setup

    Signing up on Farehutz took under a minute, and the search felt super snappy. Filters for dates and carry-on rules were clear. I liked how fees showed upfront, so there was almost no learning curve. Found a good deal fast.

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  • O

    Oscar

    1 reviews

    Easy fares, clear filters

    Signed up with my email in under a minute. The site made it simple to compare fares by time and baggage, and the calendar view helped me spot cheaper days. Navigation felt clean, no weird popups, and price rules were explained clearly.

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  • B

    Brandon C.

    1 reviews

    2 a.m. rebook lifeline

    When the schedule change email arrived in the middle of the night, I opened chat with sleep-squinted eyes and braced for chaos. The agent found an earlier flight in three minutes and asked me to confirm names like a hawk. I was still annoyed at the change, but the knot in my shoulders loosened.

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  • H

    Helena V.

    1 reviews

    Solid fare, small fee added

    Found a good LA to NYC price. Small service fee at checkout but still cheaper overall. E-ticket hit my inbox in about 10 minutes. Would use again.

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  • E

    Eric Sun

    1 reviews

    Cheaper flight without drama

    Typed in dates, smashed search, got a decent fare. Fees were shown up front, thankfully no mystery gotchas at payment. Airline changed my time, and Farehutz actually picked up the phone and rebooked me. Not a miracle, but solid service for a Tuesday.

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  • J

    Joielyn

    1 reviews

    United States

    Simple to reach out.

    Simple to reach out. Honest, kind and polite with clients. They always do follow ups and check on you. Really nice experiance working with them.

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  • A

    AJ Forr

    1 reviews

    United States

    I reserved a flight thinking it was a nice deal

    I reserved a flight thinking it was a nice deal, got a confirmation number but the ticket wasn’t fully confirmed yet. They rang me and said the flight wasn’t there anymore and they would add $80 more to keep it. When I said I’d rather book with another airline, they told me the ticket can’t be refunded. Watch out for them, they attract you with cheap prices and then hit you with extra fees while saying no refund. Really bad pratices.

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    • A

      Anonymous

      New comment

      Same thing happened to me, except the cheapest available fare was $350 higher than what I clicked on. Tried to tell me I couldn't cancel my request because "you did not purchase cancellation option." UM, there is nothing to cancel because you couldn't book the flight I requested. Scammers indeed.

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  • S

    Sierra

    1 reviews

    United States

    Even though the company had some problems

    Even though the company had some problems with the initial booking, I must say Scott was very nice to deal with during our check in. He contacted me first to tell me I could now check in after I called and it wasn’t ready yet. He showed real patience and good customer servis, always polite and helpful.

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  • M

    Melissa Troche

    1 reviews

    United States

    Chloe was a great customer service rep.

    Chloe was a great customer service rep. She stayed calm and helpful while I was sorting things out. Very polite and proffesional too. It was a nice experience. Thanks!

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  • R

    Randy Collins

    1 reviews

    United States

    VERY, VERY UNHAPPY!!!

    I reserved and paid for tickets as shown on the website. Later, a customer service agent called to tell me my seats were gone and the next available flight was 2 days later, not even from nearby airports. I had no choice but to accept the 2 day delay, paying an extra $75 per ticket. Our stay at the destination was already short, and now it was even shorter. After I confirmed my changes, I saw on the site the same flights were still available. It really feels like a trick to force customers to pay more. On top of that, I was charged twice: $1600 to the airline and another $500 for booking services. I ended up paying $1600 for two tickets and $500 for services that cost me 2 days at my trip.

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  • S

    Stacey Cline

    1 reviews

    United States

    Clark was really helpful and very patient with all my questions.

    Clark was really helpful and very patient with all my questions. Emily stayed polite and professional the whole time. I apreciate their support and care.

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  • K

    Kamila Celedonio

    1 reviews

    United States

    Thank you so much, I really liked it.

    Thank you so much, I really liked it. Robert was friendly and fast with the service, he made everything simple and easy to deal with.

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  • A

    Abdul Rasheed

    1 reviews

    United States

    Emily was really kind and fast when helping us

    Emily was really kind and fast when helping us with the boarding pass process. She made everything clear and simple, and I apreciate her patience.

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  • W

    William J Schoonmaker

    1 reviews

    United States

    Nice work

    Nice work, they checked back to be sure all was fine! I will go with them again! Thank you! Recomand!

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  • N

    Naman Singh

    1 reviews

    India

    Kylie is really great, very professional

    Kylie is really great, very professional and super kind. I hope the company brings in more staff like her, she makes everything easier and pleasant!

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  • J

    J. Calvin Tibbs

    1 reviews

    United States

    Rose is really great, very professional

    Rose is really great, very professional and super kind. I hope the company hires more staff like her, they are a real pleassure to work with!

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  • R

    Rafael Santiago

    1 reviews

    United States

    Emily was very kind and patient, she responded

    Emily was very kind and patient, she responded to all my questions and assisted me without any problems. She even arranged a wheelchair for me since I am a disabled veteren. I really appreciate all her help.

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  • H

    Heather

    1 reviews

    United States

    This was my first time using Farehutz and I was a little

    This was my first time using Farehutz and I was a little upset to see that the fare I bought was not possible since the airline had no more basic seats. But the Farehutz staff did a good job getting me another option and making sure I was booked fully with confirmation of getting my e-ticket.

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  • J

    Joan Neeran

    1 reviews

    Canada

    Emily, once again was really kind and supportive

    Emily, once again was really kind and supportive by making sure the airlines knew my husband needed a wheelchair. Stayed on the phone with me until everything was fixed. Thank you Emily

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  • W

    Wendy Crippen

    1 reviews

    United States

    The staff are really nice, especially Hailey.

    The staff are really nice, especially Hailey. Very kind and not just listened to my questions but gave clear answers right away. They reached out quickly when a problem happened with my booking and offered a solution that was even better than my first plan. I would use them again without hesistation.

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  • J

    Jerrold C.

    1 reviews

    Canada

    I rang them on Saturday afternoon and talked with Emily.

    I rang them on Saturday afternoon and talked with Emily. She was really kind and very helpful. It was a really good experiance. Thanks Emily :)

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  • V

    Victoria Bell

    1 reviews

    United States

    Emily is a very nice customer helper who answers quickly

    Emily is a very nice customer helper who answers quickly and helps with getting boarding pases. She is friendly and makes the process easy for everyone.

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  • A

    Amritpal kaur

    1 reviews

    Canada

    Rose assisted me with my booking and helped

    Rose assisted me with my booking and helped me get my boarding pass. Besides that, she shows great customer service skills.

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