Biberk.com

4.1

256 reviews
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82%

82% of reviewers recommend Biberk.com. Above average in this category

Above average

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Business Insurance

Biberk.com is 6 out of 6 best companies in Business Insurance on RealReviews.io

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About Biberk.com

biBERK, an insurance provider under Warren Buffett's Berkshire Hathaway Company, offers comprehensive coverage solutions for small business owners throughout the United States. Their online platform allows business owners to swiftly purchase policies, obtaining instant coverage with potential savings of up to 20%. The array of insurance options includes Workers' Compensation, General Liability, Property & Liability, Umbrella Coverage, and Commercial Auto, providing a one-stop solution for various business protection needs. By delivering straightforward, cost-effective insurance, biBERK aids small businesses in safeguarding their operations with minimal hassle.

Key Details:

  • Location: The company is headquartered in Omaha, Nebraska, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2017.
  • Translation language

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  • C

    Consumer

    1 reviews

    United States

    Highly recommend him!

    Hey there, I recently worked with Justin for some commercial insurance needs for my small business. I run a consulting firm that deals with safety training across different industries like oil fields, solar, and construction. Justin was super helpful and really knew his stuff. He made the whole process straightforward and got me exactly the coverage I needed. It was a relief to have someone so competent handling everything. If you're looking for a reliable insurance agent who knows what they're doing, I'd definitely suggest reaching out to Justin. He made everything less stressful, and now I feel more secure about my business coverage. Highly recommend him!

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  • r

    rgp

    1 reviews

    United States

    I had a really good

    I had a really good experience working with Matt Thomas. He was super patient and really knew his stuff. It felt like he genuinely cared about helping me, not just making a sale. I didn’t feel pressured at all, which was a nice change. Because of him, I'm definitely sticking with BiBerk and will be telling my friends about them too. You can tell Berkshire Hathaway only partners with top-notch companies!

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  • H

    Henry Vazquez

    1 reviews

    United States

    Absolutely awful experience

    Absolutely awful experience. Their customer service is just terrible and their systems are way too complicated. It's like they don't even talk to each other within the company. Trying to add or remove employees was a nightmare, so confusing. Then, they send out a policy in the mail saying you're insured, only to get an email later telling you to find new coverage in 30 days. Seriously? How can their website look so good when the service is this bad? I'd honestly rather pay double somewhere else. Save yourself the headache and avoid them at all costs. It's just not worth the frustration and wasted time.

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  • S

    Sam S.

    1 reviews

    United States

    I can't believe how frustrating

    I can't believe how frustrating my experience was with this company. Called customer service and waited 45 minutes on hold, which I thought was just because they were busy. Got transferred to someone else, waited another 35 minutes, and they weren't even the specialist I needed. Same department as the first person! The worst part? They were so rude and condescending, acting like my questions were a huge bother. Felt so belittled. This was the worst customer service I've ever dealt with. I rarely leave bad reviews, but this was just too much. If you need help, don't expect it from them. Truly awful service. Avoid at all costs!

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  • W

    WB EPOXY FLOORS

    1 reviews

    United States

    Highly recommend giving him a call if you're in a similar spot!

    I recently reached out to biBerk and got connected with Matt T. Let me tell you, Matt really knew his stuff and was super easy to talk to. We'd just been slammed with a ridiculous 189% rate hike from our previous insurance, Next Insurance – total rip off. But Matt was a lifesaver. In just about twenty minutes, he managed to save me $160 every month. Honestly, I couldn't believe how quick and painless the whole process was. Big thanks to Matt T. for sorting everything out and saving me so much money. Highly recommend giving him a call if you're in a similar spot!

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  • K

    Kathy Partin

    1 reviews

    United States

    I had the pleasure of

    I had the pleasure of working with Justin, and it was a game-changer for my business. He got me all the coverage I needed at a price that didn’t break the bank. Plus, he hustled to get everything set up super quick. Not only was he professional, but also incredibly friendly and courteous. You can tell he genuinely cares about his clients. It felt like chatting with a friend who’s got your back. If you need insurance, Justin is definitely the guy to call.

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  • M

    Michelle DeVore

    1 reviews

    United States

    Getting an online quote was

    Getting an online quote was a breeze. I had a question, so I called the main number and got Justin Oliver on the line. He was super helpful and cleared up everything for me. I wrapped up the process online, and Justin even sent me the policy by email while we were still talking. The customer service was top-notch, the coverage was solid, and the pricing was fair. Definitely going to tell others in my industry about BiBerk Insurance.

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  • R

    Ron Ritter

    1 reviews

    United States

    The service was top-notch!

    I recently needed insurance, and wow, the service was top-notch! Paul G at this Berkshire Hathaway company was super helpful. He walked me through different options and gave me quotes that fit my budget perfectly. It was so easy; I just made one call and got everything sorted out. Their professional approach really stood out, and the prices were pretty reasonable too. I'm really happy with how smoothly everything went. If you need insurance, definitely check them out. Paul G made the whole process stress-free and quick. Highly recommend!

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  • P

    Prettyondainside Patterson

    1 reviews

    United States

    Getting my policy was surprisingly

    Getting my policy was surprisingly smooth. I started online, and the steps were super clear. Right after, a rep called me, and I got transferred to Terra. Terra was great, answering all my questions and helping me decide on the spot. I chose the policy offer, and while we were still on the phone, she sent over all the paperwork. Felt really satisfied with how quick and easy everything went. Big thanks to Terra for making it all simple and stress-free.

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  • K

    Keith Gillispie

    1 reviews

    United States

    I had a great time

    I had a great time working with Justin Oliver! I threw a ton of questions at him, like seriously around 35, and he handled them all like a pro. He really knew his stuff, which made the whole process so much smoother. It didn't feel like he was just trying to get a commission, he genuinely wanted to help me out. Justin was super easy to talk to and made everything less stressful. Big shoutout to him for being such a cool guy!

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  • I

    ILLUSIONZ AUTO

    1 reviews

    United States

    I don’t rent anything out!

    So I run this small mobile car detailing biz, right? And I got insurance with Biberk. Lately, I've been stressing out because they added stuff to my policy without asking me first, which means my costs went up. Then, I noticed they messed up the info on my policy, saying I make way more money than I actually do. They claimed my annual sales were $145,800, but in reality, it’s closer to $70,000. And don’t even get me started on how they said I have rental income. I don’t rent anything out! I tried to get answers, but nobody’s getting back to me. It’s like talking to a wall. I can't even get a supervisor on the phone. This whole thing has me questioning if I can trust them at all.

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  • T

    Thomas Rogenski

    1 reviews

    United States

    I had been calling around

    I had been calling around to different companies, waiting for callbacks that never came. Then I reached out to Justin. Within just 30 minutes, he had sorted out my insurance. He was super straightforward, seemed really honest, and actually got things done. The whole process was so smooth, it really took a load off my mind. Dealing with insurance can be a headache, but Justin made it easy. No runaround, just results. He really reduced a lot of my stress.

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  • M

    Mike Owens

    1 reviews

    United States

    I had the pleasure of talking

    I had the pleasure of talking to a biberk rep, and it was awesome. I had a really tricky issue, but she broke it down so easily and clearly. She was not only super professional but also really kind and knew her stuff. The way she handled everything was just top-notch. Honestly, her help and the way she treated me makes me want to stick with biberk for sure. It’s rare to find such great customer service these days, and she really made my day. Thanks a ton!

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  • M

    Mario Flores

    1 reviews

    United States

    I got my first insurance

    I got my first insurance policy with biBerk and Justin Oliver was the one who helped me. Let me tell you, Justin was amazing! He made everything so simple and easy to understand. I felt like I was in good hands the whole time. If the rest of their team is anything like Justin, I’m definitely sticking around for the long haul. The whole process was smooth and stress-free, which I really appreciated. Can't wait to see how they handle things in the future!

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  • C

    Compass Contracting

    1 reviews

    United States

    Justin was super helpful with

    Justin was super helpful with our Worker's Comp questions. We’re a young company with tons of worries and he made everything clear and easy to understand. He didn’t beat around the bush and gave us options that really helped calm our nerves. We feel like we can really trust him now and will definitely keep in touch with him for our insurance needs. Thanks a lot, Justin!

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  • D

    Dave

    1 reviews

    United States

    I got quoted $5500 in

    I got quoted $5500 in October for our General Liability insurance, which seemed fair. But then last week, out of nowhere, they tell me it’s going up to $11,000. We haven't had a single GL claim in 15 years. I made sure to give them all the info they needed before the quote – loss runs, business equipment details, even a copy of our old GL policy. When I called to ask why the huge increase, the rep just said that’s what the underwriters decided. I'm feeling really frustrated and confused with this situation.

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  • m

    mari saintclair

    1 reviews

    United States

    Justin was awesome for me

    Justin was awesome for me and my colleagues. He walked us through everything in detail and didn't mind all our questions. We felt super comfortable and never rushed, which made a big difference. His patience really stood out and made the whole experience smooth. Definitely would suggest him to anyone looking for help. Five stars all the way!

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  • H

    Hycloud

    1 reviews

    United States

    I’ve worked with biBerk twice

    I’ve worked with biBerk twice now, and they’ve shown me you don’t need an insurance agent for small business stuff. Justin Oliver helped me both times, and he’s super quick and helpful with changes to coverage or adding endorsements. He even got back to me on his day off a couple of times. Their management did deny higher coverage a few times, which was frustrating, but Justin still did his best to help out. Also, biBerk made it easy to cancel a policy when one of our vendors didn’t need workers comp after 2 months. Overall, pretty solid experience with them.

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  • S

    Sharon Hoffman

    1 reviews

    United States

    Had a chat with Tyler

    Had a chat with Tyler Hofman, the insurance guy, and wow, what a relief! He was super helpful and really knew his stuff. Took the time to explain everything and got my policy sorted out quickly. Even sent over the certificate right away. Tyler was friendly and made everything so simple. If I need more info later, he’s got me covered. Great experience talking to him, definitely made things easier for my business.

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  • K

    K.Taylor-Wil

    1 reviews

    United States

    I got insurance policies with

    I got insurance policies with Biberk back in July, and it was a disaster from the start. They didn’t have all the coverage I needed for my contract, so I canceled them after two weeks. Called customer service, and they were no help at all. They sent me two checks for the canceled policies, but then I started getting invoices two months later. Since then, it’s been non-stop invoices even though I canceled. Today, December 10th, 2024, another invoice showed up. It’s beyond frustrating, and nobody can explain what’s happening. Now they say I have an invoice in Collections, which I had no clue about. Total nightmare!

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  • J

    John Barrett

    1 reviews

    United States

    I gotta share my experience

    Man, I gotta share my experience with this insurance company. I've been getting E & O insurance for over 25 years, no claims ever. So, I signed up with this new company, thought I was getting a good deal. The first year, everything's cool, rate was fine. But then, outta nowhere, they hit me with a 50%+ increase the next year. I was like, what? No claims, no services, nothing had changed. Called them up to see what's going on, and they just said that was their planned rate hike. Felt like a total rip-off, honestly. Just not the kind of surprise you want from your insurance.

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  • M

    Marc S Newman

    1 reviews

    United States

    I had the pleasure of

    I had the pleasure of working with Allison for my business insurance needs, and let me tell you, she was amazing! She really listened to what I needed and made sure every detail was covered. It wasn't just about getting a policy; she explained everything so clearly and made it all seem so easy. I felt so confident and taken care of throughout the whole process. If anyone's looking for business insurance, seriously, reach out to her. She's a gem! If I could give more than 5 stars, I totally would. Thanks a million, Allison!

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  • J

    Jessi D

    1 reviews

    United States

    I had the pleasure of working

    I had the pleasure of working with Justin Oliver, and honestly, he was fantastic. He really took the time to understand my budget and helped me navigate through every question I had. He got me an excellent deal and made sure all my needs were met. Not only was he professional, but he also made me feel like more than just another customer. Justin genuinely cared about both my personal and business concerns, ensuring I was completely covered. It was refreshing to have someone who truly wanted the best for me. Highly recommend working with him if you get the chance!

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  • J

    Jennifer Collins

    1 reviews

    United States

    I had the pleasure

    I had the pleasure of working with Justin Oliver to get my business insured, and let me tell you, it was a breeze. We had a quick call, and before I knew it, I had my business covered with a great rate and solid coverage. The whole process was so smooth, I couldn't believe it. Now, I'm definitely planning to reach out to Justin again to get my other businesses insured. If you're looking for someone who makes insurance hassle-free, Justin's your guy. Thanks again, Justin!

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  • T

    Tamara Moffett

    1 reviews

    Mexico

    When I signed up, they

    When I signed up, they suddenly tripled my premium. Apparently, they claimed I didn't submit an exemption form, even though I definitely did when applying. So, I tried reaching out to fix it, and ended up talking to a customer service rep from the Caribbean. It was so distracting with all the chickens crowing in the background, I could barely hear them. I mean, seriously? This is not what I expected from a Buffett company. Really disappointed and feeling like my trust was completely misplaced.

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  • I

    Iracema Madden

    1 reviews

    United States

    I worked with Justin

    I worked with Justin at biBERK and it was seriously a great experience. He took the time to explain all the different insurance options in a way that actually made sense to me. I never felt rushed or confused, which made choosing the right coverage so much easier. Justin’s customer service was on point, and it left me feeling super confident about my decision. I even told my coworker about it, and she ended up getting a policy too! If you need someone who knows their stuff and cares about helping you, Justin is your guy.

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  • B

    Belinda Hearn

    1 reviews

    United States

    I had a chat with

    I had a chat with D the other day, and wow, what a difference! D was super helpful and really knew their stuff. It's funny how folks always fuss about bad service but hardly mention the good ones. Well, this time, I gotta give credit where it’s due. D was not only kind but went above and beyond to help me out. Makes you think, right? People could just do the bare minimum, but D really put in the effort. Honestly, I hope D gets some kind of bonus or something. Things are tough, and great service should be rewarded. Thanks, D!

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  • P

    PAULA SORDELLO

    1 reviews

    United States

    I recently needed some extra

    I recently needed some extra insurance and endorsements for a contract, and Justin was a lifesaver. He really went the extra mile to get everything sorted out fast. It felt great knowing I had someone who genuinely cared and had my back throughout the whole process. His dedication and quick response made all the difference. It’s rare to find someone who is that committed to helping out. I really appreciated his efforts and it made the whole experience much less stressful. If you need someone reliable, Justin's your guy!

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  • B

    Brian Lyne

    1 reviews

    United States

    Setting up insurance for my

    Setting up insurance for my new business was a daunting task, but working with Justin Oliver made it so much smoother. Navigating the insurance world felt like a maze, but Justin just cut through all the confusion. He was quick, efficient, and really knew what he was doing. He asked the right questions and answered all of mine, making sure I understood everything. It's rare to find someone so supportive and helpful. Justin truly made the process simple and stress-free. If you're starting a business and need insurance help, he's the person to go to.

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  • P

    Phyllis Emelda Hall

    1 reviews

    United States

    I worked with Justin

    I worked with Justin on getting Commercial Insurance, and let me tell you, it was a breeze. He actually took the time to explain how everything works, which was super helpful since I didn't know much about it. What really impressed me was how careful he was about saving me money wherever possible. The whole process was smooth and efficient, and everything got done right on time. Justin's customer service was top-notch, and I felt so confident that I didn't even bother looking for more quotes. It was like he made the whole thing worry-free for me. Highly recommend him if you need insurance!

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