96% of reviewers recommend ContactLens.com.
United States, 1908 S. Greeley Hwy, Cheyenne, 82007
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Vision & Hearing
ContactLens.com is 12 out of 34 best companies in Vision & Hearing on RealReviews.io
Contact Lens.com is a leading online store for discount contact lenses. They offer products from top brands like Acuvue, Coopervision, Ciba Vision, Bausch & Lomb, and Focus. The store provides free shipping on all orders. Customers can find a wide selection of contact lenses at competitive prices. Contact Lens.com aims to be the world’s best contact lens store.
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sarah.cady1977@outlook.com
1 reviews
United States
Saved me in a pinch!
I ran out of contacts right before a big trip and was scrambling to find a quick option. Contactlens.com came through big time! They had my prescription in stock, and the fast shipping was a lifesaver. I sent my prescription and my order was able to ship the same day. I usually don’t write reviews, but I was so impressed with the service I felt like I had to share. Will definitely use them again!
Reply from ContactLens.com
We are really glad we could help when timing was critical. Thank you for trusting us with your order and for taking the time to share your experience.
Fred
1 reviews
United States
Even though my order took longer
Even though my order took longer than expected due to issues outside their control, the customer service was really good. They answered my emails within an hour with an update. I would definetely recommend.
Reply from ContactLens.com
Thank you for your patience and understanding. We are glad the team could keep you informed and help throughout the delay. We appreciate your recommendation.
1 comments
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ContactLens.com
New comment
Thank you for your patience and understanding. We are glad the team could keep you informed and help throughout the delay. We appreciate your recommendation.
The comment must be at least 10 characters.
Rick
1 reviews
The Customer Service (Melissa) experience was amazing.
The Customer Service (Melissa) experience was amazing. I had a problem with USPS delivery. When I reached out to Customer Service, she and her team supported me at every point. The responses were quick and really useful. The Customer Service team showed a lot of effort in helping me fix the problem. It was obvious to me during the process that fixing the issue was just as important to the Customer Service team as it was to me.
Reply from ContactLens.com
Thank you for sharing this experience. We are so glad Melissa and the team could support you. Every order is important to us and we are grateful for the opportunity to help.
1 comments
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ContactLens.com
New comment
Thank you for sharing this experience. We are so glad Melissa and the team could support you. Every order is important to us and we are grateful for the opportunity to help.
The comment must be at least 10 characters.
Jennifer Hajek
1 reviews
I ordered contacts from this
I ordered contacts from this company over a month ago and it's been a nightmare. First, they sent me someone else's contacts. When I called to let them know, the guy was super rude when I mentioned I didn't have a printer. I managed to get the wrong contacts back to the right person as soon as I got the new label, but then I received another box with the wrong prescription again. So, I had to prove I got the wrong ones by sending a picture. Apparently, this mix-up happened to at least three of us. I'm now a month without my correct contacts, and when I emailed them again, the response was rude, acting like it was all my fault. Melissa even had the nerve to ask if I could find someone with a printer in my tiny, middle-of-nowhere town. I kept telling them I didn't have access to one! To top it off, they wanted me to send the other person's contacts to them at my expense. Seriously?! This company is awful! They refused to overnight a label, saying it would cost $40, in the most condescending tone. They acted like this whole mess was my fault. I'm never using this company again and I'm reporting them to the Better Business Bureau. I've never been so disrespected in my life. I've got all the emails to prove how badly they've treated me. And remember, this didn't just happen to me—it happened to at least two other people. Stay far away from this company!
Reply from ContactLens.com
We are truly sorry for the experience you described. This is not the level of service we aim to provide. We appreciate your detailed feedback and take it seriously. We review all feedback and use it to improve. Every customer matters to us and we are sorry we let you down.
1 comments
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ContactLens.com
New comment
We are truly sorry for the experience you described. This is not the level of service we aim to provide. We appreciate your detailed feedback and take it seriously. We review all feedback and use it to improve. Every customer matters to us and we are sorry we let you down.
The comment must be at least 10 characters.
Anonymous
1 reviews
I recently used a contact lens mail order
I recently used a contact lens mail order service and found it quite good. The ordering was easy, and the lenses came quickly. They were comfortable to wear and provided clear vision. The prices were reasonable as well. Overall, a handy and affordable choice for my eye care needs.
Reply from ContactLens.com
We are glad the lenses arrived quickly and worked well for you. Thank you for choosing us for your vision care.
1 comments
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ContactLens.com
New comment
We are glad the lenses arrived quickly and worked well for you. Thank you for choosing us for your vision care.
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Good
1 reviews
Very simple website, ordered straight
Very simple website, ordered straight from my phone. Had to enter my doc info but sent in my prescrption anyway. Contacts sent the next day.
Reply from ContactLens.com
We are happy to know the ordering process was easy for you. Thank you for your order and for sharing your experience.
1 comments
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ContactLens.com
New comment
We are happy to know the ordering process was easy for you. Thank you for your order and for sharing your experience.
The comment must be at least 10 characters.
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1 comments
Replying to sarah.cady1977@outlook.com
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ContactLens.com
New comment
We are really glad we could help when timing was critical. Thank you for trusting us with your order and for taking the time to share your experience.
Replying to ContactLens.com
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