Read 4 Real Customer Reviews of ContactLens.com

Business information:

[email protected] https://www.contactlens.com (800) LensFast (536-7327)

United States 1908 S. Greeley Hwy Cheyenne 82007

Reviews Summary

ContactLens.com has a 4.0 - star rating from 4 reviews, indicating a high level of customer satisfaction!

5 stars

3 reviews

4 stars

0 reviews

3 stars

0 reviews

2 stars

0 reviews

1 stars

1 review

About company

Contact Lens.com is a leading online store for discount contact lenses. They offer products from top brands like Acuvue, Coopervision, Ciba Vision, Bausch & Lomb, and Focus. The store provides free shipping on all orders. Customers can find a wide selection of contact lenses at competitive prices. Contact Lens.com aims to be the world’s best contact lens store.

Key Details:

Location: The company is headquartered in Cheyenne, WY, United States.
Founders: -
Foundation Date: The company was established in the year 2001.

Customer reviews

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(1.0)

I ordered contacts from this

by Jennifer Hajek September 20, 2024

I ordered contacts from this company over a month ago and it's been a nightmare. First, they sent me someone else's contacts. When I called to let them know, the guy was super rude when I mentioned I didn't have a printer. I managed to get the wrong contacts back to the right person as soon as I got the new label, but then I received another box with the wrong prescription again. So, I had to prove I got the wrong ones by sending a picture. Apparently, this mix-up happened to at least three of us. I'm now a month without my correct contacts, and when I emailed them again, the response was rude, acting like it was all my fault. Melissa even had the nerve to ask if I could find someone with a printer in my tiny, middle-of-nowhere town. I kept telling them I didn't have access to one! To top it off, they wanted me to send the other person's contacts to them at my expense. Seriously?! This company is awful! They refused to overnight a label, saying it would cost $40, in the most condescending tone. They acted like this whole mess was my fault. I'm never using this company again and I'm reporting them to the Better Business Bureau. I've never been so disrespected in my life. I've got all the emails to prove how badly they've treated me. And remember, this didn't just happen to me—it happened to at least two other people. Stay far away from this company!

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(5.0)

The Customer Service (Melissa) experience was amazing.

by Rick October 1, 2024

The Customer Service (Melissa) experience was amazing. I had a problem with USPS delivery. When I reached out to Customer Service, she and her team supported me at every point. The responses were quick and really useful. The Customer Service team showed a lot of effort in helping me fix the problem. It was obvious to me during the process that fixing the issue was just as important to the Customer Service team as it was to me.

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(5.0)

I recently used a contact lens mail order

by Anonymous September 3, 2024

I recently used a contact lens mail order service and found it quite good. The ordering was easy, and the lenses came quickly. They were comfortable to wear and provided clear vision. The prices were reasonable as well. Overall, a handy and affordable choice for my eye care needs.