ContactLens.com Reviews - 29

I’ve been buying my contact lenses from contactlens

I’ve been buying my contact lenses from contactlens for a few months now, and I’m pretty pleased with their service. The prices are usually lower than what I see at my eye doctor’s office, and they often have deals or special offers. Shipping is fast—I received my last order in just three days. The lenses are always well-sealed and fresh, just like you’d expect from a trustworthy company. Highly recommend if you want to save some money without giving up on quality!

The Customer Service (Melissa) experience was amazing.

The Customer Service (Melissa) experience was amazing. I had a problem with USPS delivery. When I reached out to Customer Service, she and her team supported me at every point. The responses were quick and really useful. The Customer Service team showed a lot of effort in helping me fix the problem. It was obvious to me during the process that fixing the issue was just as important to the Customer Service team as it was to me.

Consistently Great Service at a Fair Price

I’ve been ordering from ContactLens.com for a long time. The process from selecting my lenses to checkout, is straightforward. Always very good prices when comparing to other websites which is why I keep coming back. Shipping is fast and there is a quantity discount on my lenses so I get a lower price with free shipping. Another major bonus is the lack of any hidden fees, shop around for contacts and bit and you'll get a lot of real bait and switch pricing, so tired of it. I highly recommend giving them a try.

Saved me in a pinch!

I ran out of contacts right before a big trip and was scrambling to find a quick option. Contactlens.com came through big time! They had my prescription in stock, and the fast shipping was a lifesaver. I sent my prescription and my order was able to ship the same day. I usually don’t write reviews, but I was so impressed with the service I felt like I had to share. Will definitely use them again!

I recently used a contact lens mail order service and was pleased

I recently used a contact lens mail order service and was pleased with the experience. The ordering was simple, and the lenses came quickly. They felt good to wear, and the clarity of my vision was great. The prices were fair as well. All in all, it's a practical and affordable option for my vision care.

I recently used a contact lens mail order

I recently used a contact lens mail order service and found it quite good. The ordering was easy, and the lenses came quickly. They were comfortable to wear and provided clear vision. The prices were reasonable as well. Overall, a handy and affordable choice for my eye care needs.

I've been ordering my contacts from contact lens

I've been ordering my contacts from contact lens for many years and they always help me when I need them. I'm really glad I discovered them a long time ago because they offer good customer service and their prices on contacts are very fair. I wouldn’t go to anyone else.

Even though my order took longer

Even though my order took longer than expected due to issues outside their control, the customer service was really good. They answered my emails within an hour with an update. I would definetely recommend.

Quick

Quick to order and my contacts arrived in a few days on time. Not much else to say, ordered and got my contacts fast. I'd recommend them. A lot cheaper than what I was quoted from eye doctor.

I really like that CLH offers a good range of high-quality

I really like that CLH offers a good range of high-quality colored contacts for hyperopia (+ prescriptions). The shipping came quickly, and the lenses felt comfy and look amazing.

Definitely the best spot to buy contacts

Definitely the best spot to buy contacts, the customer service is nice and supportive..really happy I looked them up and found this place. I strongly recommend

Very simple website, ordered straight

Very simple website, ordered straight from my phone. Had to enter my doc info but sent in my prescrption anyway. Contacts sent the next day.

Been with them since 2017

Been with them since 2017 and it's been good, always relieable, no problems! Like how they check in and keep in touch, clear and nice.

You guys are always great!

You guys are always great! I've been working with you since that address, like 10 years ago. Thanks a lot for your service!

great prices no hidden fees

I have used contactlense.com for several years. I have to purchase lenses by 1 and 2 boxes at a time (not for a year). They offer good prices for the small order and the prie is what you pay. There is no purchase requirement for a lower price or hidden added fees that show up when you happen to notice at checkout. Shipment I choose is by mail that takes a couple of days but the order is sent out right away. Just allow a few days for delivery if you choose mail. I have had no problem at all. Make sure you order from the correct company when you open the website.

Easy reorder with verification

Reordering my usual lenses was quick, and the site verified my prescription with my clinic without me chasing. Shipping options were clear, tracking worked. I appreciate the reminders for replenishment. What stood out most was the accurate match to my exact parameters.

I've ordered from Contactlens.com for many years

I've ordered from Contactlens.com for many years and get all my family's contacts from them. Shipping is quick, support is very friendly, and prices stay low. I always tell my friends about them, and they love it too!!

Really easy ordering

Easy to use website and I can reorder my contacts within just a few clicks. Customer rep responded to my email quickly when clarifying a question about my prescription. Good service.

Always the cheapest prices I can find online

Always the cheapest prices I can find online - I’ve been shopping here for nearly ten years. The website is simple to use, ordering is quick, and delivery is fast and relieable.

wouldn’t get my contacts anywhere else :)

I’ve been using ContactLens.com for probably almost 10 years now. Never had an issue with an order, shipping is always fast (within days!), and customer service is excellent.

Great place to order contact lenses.

Great place to order contact lenses. I have been buying my lenses from them for several years. Their prices are really good and shipping is fast. Definetly recommended.

Have been using them for all of my familys

Have been using them for all of my familys contact needs. Orders come fast and cost less than going through my doctor. Service feels reliable and easy to use.

Always good prices and super quick delievery.

Always good prices and super quick delievery. Been getting stuff here for more than 3 years, never had any big issues. Happy to keep buying from this place.

The whole experience was smooth.

The whole experience was smooth. The lenses feel really good and came quicker than I thought they would. Service was easy to deal with and very relieable.

Friendly staff replied to my email quickly

Friendly staff replied to my email quickly, and placing the order was simple and very cheap. Everything went smooth and without any problem.

After looking at different places

After looking at different places, I found the lowest prices here. Ordering and sending my prescription was easy, and delivery was quickk.

Reorder in two taps

Needed lenses fast. Hit reorder, confirmed script on file, done. Felt oddly proud of being so prepared.

Great communication and prices

I have order twice and ******* was very responsive in a timely manner. Prices were very competitive.

I ordered contacts from this

I ordered contacts from this company over a month ago and it's been a nightmare. First, they sent me someone else's contacts. When I called to let them know, the guy was super rude when I mentioned I didn't have a printer. I managed to get the wrong contacts back to the right person as soon as I got the new label, but then I received another box with the wrong prescription again. So, I had to prove I got the wrong ones by sending a picture. Apparently, this mix-up happened to at least three of us. I'm now a month without my correct contacts, and when I emailed them again, the response was rude, acting like it was all my fault. Melissa even had the nerve to ask if I could find someone with a printer in my tiny, middle-of-nowhere town. I kept telling them I didn't have access to one! To top it off, they wanted me to send the other person's contacts to them at my expense. Seriously?! This company is awful! They refused to overnight a label, saying it would cost $40, in the most condescending tone. They acted like this whole mess was my fault. I'm never using this company again and I'm reporting them to the Better Business Bureau. I've never been so disrespected in my life. I've got all the emails to prove how badly they've treated me. And remember, this didn't just happen to me—it happened to at least two other people. Stay far away from this company!